210,193+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 210,193 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Not the answer
Not the answer. The last two times I called the representatives really lacked any empathy or understanding. Today, was particularly bad. I came to find that according to this rep the last rep misinformed me about a second check being issued and it can take 30 days. I was told a reissue would take 9 days. She talked over me while I was asking a question. Then stopped talking. Never once apologized. This is the first time that I have experienced this with Nationwide Pet in the years I have had them. I really hope this is not a trend.
Insurer: Nationwide
By: CH
The company paid my claim fast with no…
The company paid my claim fast with no additional paperwork.
Insurer: MetLife
By: customer
Very polite representative.
Very polite representative.
Insurer: Fetch Canada
By: ROBERT
Brandi called me right back and was…
Brandi called me right back and was very informative and to the point.
Insurer: Prudent Pet
By: sordahldmfrontier.com
It was easy to follow the directions…
It was easy to follow the directions online. I have two other cats that are currently insured by MetLife.
Insurer: MetLife
By: Donna Freeman
Turnaround time in getting reimbursed…
Turnaround time in getting reimbursed has greatly increased.
Insurer: MetLife
By: customer
I’m waiting for my pets Insurance
I’m waiting for my pets insurance plan …effective date December 7th.,then I’ll be able to write a review.
Insurer: Nationwide
By: customer
Having pumpkin insurance has been
Having pumpkin insurance has been. Lifesaver for toto!!
Insurer: Pumpkin
By: Friend
Takes your money and will drop you if your pet has any issues.
Had coverage with them for 2 years, my dog had her first seizure a year into coverage, they covered the first visit for that ($180), she then had 2 more seizures 8 months later and those vet bills were significantly higher and they decided to deny coverage and illegally claim it as a pre-existing condition, despite covering the condition when the vet bill was only $180 eight months prior. Scam company, happy to collect your money when your pet is healthy, but will drop you as soon as you need their assistance. UPDATE: I called the number listed in the response below to discuss further and they told me they made a mistake covering the first seizure visit. So not only will they deny you once you exhaust your deductible, they will claim they made internal errors and deny all future claims once you actually need to use their benefits. Absolute scum. They even fired their CFO in March '25 for whistleblowing their unethical practices regarding denying claims, look up "Gordon Lavalette"
Insurer: ASPCA
By: Robert Sardinas-Wyssling