154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified April 06, 2022

Worth the money

Always helpful and responsive. Trustworthy and give great peace of mind.

Insurer: Figo

By: Laurel

April 06, 2022

Amazing experience with John.

Amazing experience with John.

Insurer: Trupanion

By: Ray Kopchak

Verified April 06, 2022

Saved us thousands

We have had embrace for 4 years and never had needed it. My dog had emergency surgery recently and we weren’t even sure how embrace would cover. They were so fast in covering everything in our plan. Gave a clear explanation on why it wasn’t covered. Embrace saved us thousands of dollars and it was so easy to use the app and submit all the claims.

Insurer: Embrace

By: Steven

Verified April 06, 2022

Embrace Pet Insurance is HORRIBLE

Embrace Pet Insurance is probably the most aggravating consumer product I have ever purchased. At a time when your pet child is severely hurt, and you've paid out thousands and thousands of dollars in vet bills, and you can't stop crying, some junior moron they've employed keeps demanding ever more proof that there were no loophole "previously existing conditions" that could get them out of paying my claims. They were mercilous and relentless in trying to do this. One girl wrote me an e-mail demanding records from a date a long time before I purchased their policy. I had those records available, so I sent them. The company sent me a notice two days later, saying those records were from before I purchased their policy!!!! Well, I knew that, so why in the world did their employee demand those records????? Actually, before I bought their policy, they claimed THEY would do the contacting of my vets, but I got many demands from them to contact my vets myself for information FOR THEM when they were digging for preexisting condition information. Liars! The FINAL STRAW was when one of their stupid underlings tried to claim a ridiculous preexisting condition would negate their paying nearly $6000 worth of cancerous bone claims because I had my vet freeze off a SKIN WART!!!!! Really!!!! After I threatened legal action and getting the state Insurance Commision involved, they FINALLY paid, with no apology, no anything for all they'd put me through. Just horrible. I still cry nearly every day, not because my sweet greyhound had a leg amputated, but because she only has a few months to live. Embrace pays for her chemo therapies, but these rotten creeps sent me notice that they will NOT be paying for her some of her sister's future problems due to made-up preexisting conditions!! Her greyhound sister is covered on the same policy, and although I have made NO CLAIMS for her, they went right ahead and did a major investigation on this dog's medical records WITHOUT MY PERMISSION!!!!! This company is UNBELIEVABLY HEARTLESS.

Insurer: Embrace

By: Marc Erwin

Verified April 06, 2022

Easy to follow instructions on…easy

Easy to follow instructions on registering Axl to the program. We will see how it works when we need it

Insurer: ManyPets

By: Libby

Verified April 06, 2022

We are very happy and thankful to have…

We are very happy and thankful to have Embrace Pet Insurance to support the care of our beloved pets.

Insurer: Embrace

By: Alan Shelvey

Verified April 06, 2022

Very helpful and easy

Very helpful and easy

Insurer: ManyPets

By: customer

Verified April 06, 2022

This is the first pet insurance company…

This is the first pet insurance company we have used and it has been an excellent experience! I recommend Embrace to all my pet parent friends!

Insurer: Embrace

By: Timothy Swavely

April 06, 2022

Call wait time

Will rate excellent once they implement a call back feature so I don’t have to wait on hold for 30 minutes.

Insurer: Embrace

By: Kris Aguilar

Verified April 06, 2022

Excellent First Impression!

I've not had to avail myself of the actual insurance service; my interaction came about as a result of a technical snafu that occurred while setting up my account. If my first contact with this company is any indication of what to expect, it is top-notch, five-star, outstanding customer service!!! Thank you Lakeisha!!!

Insurer: ManyPets

By: New Customer

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