219,411+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,411 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Appealing the same claim TWICE.
Incredibly long claim processing times - not fast at all, as their website claims; 21 days for one medication (which was ultimately denied). Submitted a claim for a brand new condition; underwriters thought it was preexisting and denied it. Despite supporting documents, underwriters aren't getting that it's brand new. I'm on my second appeal. Customer service is hit or miss. READ THE FINE PRINT. Grade: D
Insurer: Pets Best
By: Vegan Vickey
Peace of mind for me and the best care…
Peace of mind for me and the best care for my pets! I never worry about the costs involved in a vet visit knowing Trupanion is looking after us! It's a quick and simple process to sign up and to get my pets medical care claims paid!
Insurer: Trupanion
By: Adele Averill
have been a sonnet customer for several…
have been a sonnet customer for several years.Very satisfied with service and price however have not had a claim yet which would be the true test of a insurance company
Insurer: Sonnet
By: Delmar
I really like sonnet insurance my…
I really like sonnet insurance my payment wasn't there and my policy never got cancelled. I called and they handled my call promptly and efficiently.
Insurer: Sonnet
By: Brenda
We are fortunate to have this insurance for our dogs
We are fortunate to have this insurance for our dogs
Insurer: Trupanion Canada
By:
Trupanion is the best.
Trupanion has been exceptional, our pet doodle, Rossi has bone cancer. We are certain she would no longer be with us without the excellent care she has received. Trupanion has been with us every step of the way. Rossi continues to enjoy a full life.
Insurer: Trupanion Canada
By:
The turnaround on the claim process is very fast and the customer care professionals (Alex and Rebecca) I spoke with were very helpful.
The turnaround on the claim process is very fast and the customer care professionals (Alex and Rebecca) I spoke with were very helpful.
Insurer: Trupanion Canada
By:
The service was great the person I spoke with was very kind and knowledgeable and did not rush me off the phone which I appreciate.
The service was great, the person I spoke with was very kind and knowledgeable and did not rush me off the phone which I appreciate.
Insurer: Trupanion Canada
By:
Very satisfied customer
The process was quick, easy and not confusing. I knew right away what was covered and what wasn't.
Insurer: Trupanion Canada
By: