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236,135 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

April 11, 2022

Peace of Mind

After my free rescue puppy got sick unexpectedly and cost a ton of money... I got Fetch, and it's been the best peace of mind I could ask for. The interface is supereasy to navigate and intuitive. The reps are friendly and explain everything, but best of all my now-senior dog is covered in the event the unthinkable occurs.

Insurer: Fetch

By: Amber Clark

Verified April 11, 2022

Easiest pet claim ever!

Been a great experience so far with Lemonade. And placing a claim was so easy!

Insurer: Lemonade

By: Deb

Useful
April 11, 2022

I have filed mutliple claims

I have filed mutliple claims, never get anyone to call you back and I am the one as the consumer either calling my vet and aspca and all they tell you is "we still require more info". So fast forward to today and i spoke with James(a supervisor). Who so told me i don't qualify for any reimbursement despite meeting the $500 deductible as he claimed to have reviewed my claims and nothing I had was detailed until he started to read them whilst on the phone with me. He then goes to tell me that my pet's condition was pre-existing before starting with aspca. Which is not true, as at the time starting with aspca last year my dog had a hot spot which the vet said could be from shampoo, licking or lying on the area, James continued to tell me that all of my claims were allergy based. I explained to him as he agreed that my claims did mention everything I was telling him. My dog got diagnosed eventually with arthritis, James persisted on telling me this goes back to the "hot spot allergy". My vet did blood work to rule out everything elae and diagnosed it as being cancer. James said that he understands but that is related to allergies and aspca will not cover it. I said his hair loss he also had (which was symmetrical and all over his body coming out in clumps and veterinarian stated that it was endocrine related) and james said that too is allergy related. I asked if he was even listening to what i was saying? He literally never acknowledged me and said there is nothing they can do. But i can appeal but he said they will turn it down based on what i told him. This company is a scam, unethical, they make nothing intuitive or easy todo. And no one ever reaches back to the consumer. Someone has to be held responsible. I demand i get my money back as I clearly had no coverage or support, i should be compensated for doing their job of contacting each party. I believe I am eligible to receive the money that I paid for this insurance per above. If I do not get a reimbursement I will take the next actions to assure less people fall victim to this. As no one has been helpful, my dog is absolutely sick, we have a new born baby, and my research indicated that having pet insurance would make our lives less stressful. It made it more stressful, like I said previously, I always had to call you guys and my vet. James(the supervisor), told me my claim descriptions were not detailed enough until he reviewed them on the phone with me live. This leads me to the conclusion that ASPCA does not follow up with the Vet and Doctors to get the official diagnosis/diagnoses as it didn’t matter that I noted this on my claims. And wouldn’t you think at some point, customer service would have said “we don’t reimburse for blah blah blah, so you don’t need to waste your time filing a claim, calling us and calling your vet”??

Insurer: ASPCA

By: Thomas Cheetah

Verified April 11, 2022

Friendly user

Very easy to open a claim. Got the money back in about 2h.

Insurer: Lemonade

By: Aline

Useful
Verified April 11, 2022

Excellent product with one of the most…

Excellent product with one of the most extensive packages in the market. Systems like the credit card system had some challenges that delayed my pet insurance but glad we are now covered.

Insurer: ManyPets

By: customer

April 11, 2022

Very loyal customer and 5 year client

Very loyal customer and 5 year client

Insurer: Pets Best

By: DB

Verified April 11, 2022

Fast Claims!

Two days from claim to payment. Now that is excellent service.

Insurer: Trupanion

By:

Useful
Verified April 11, 2022

Very helpful and friendly!

Very helpful and friendly!

Insurer: Trupanion

By:

Useful
Verified April 11, 2022

We love Trupanion!

We love Trupanion!

Insurer: Trupanion

By:

Useful
Verified April 11, 2022

Great service, caring company!

When I submitted my claim, the Trupanion team stayed in touch and sent the reimbursement quickly. The process was easy and I am so glad I chose them to protect my beautiful Denver!

Insurer: Trupanion

By:

Useful

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