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I purchased this many pets policy…
I purchased this many pets policy because it looking like it would be the best fit . How it all works I don’t know yet . Hopefully it’s great. Company with great support!
Insurer: ManyPets
By: All around athletic
very good
very good and it’s cheap and fits my budget right on
Insurer: ManyPets
By: customer
Healthy Paws is an Amazing company
Healthy Paws is an Amazing company. They are genuinely concerned for the well being of our dog. We received a check 7 days after our dogs emergency surgery. Amazing company!
Insurer: Healthy Paws
By: Jim Esposito
Glad that there is something for pets…
Glad that there is something for pets that is helpful as the get older.
Insurer: ASPCA
By: Deborah Judd
All good so far...
I spoke with Cindy...a very knowledgeable assistant. Just signed up so no experience other than a pleasant conversation.
Insurer: Prudent Pet
By: Laura Sipe
Our dog has been treated for cancer and…
Our dog has been treated for cancer and Trupanion as the insurance we chose long ago has been covering for most of his treatment, I am so pleased with the quick response I get from Trupanion staff and also online responses. With all the worries with our precious dog's illness, Trupanion was there for us to help us! I do appreciate all the help they have been giving us! Trupanion is an excellent pet Insurance! Thank you Trupanion! Nailze Lima
Insurer: Trupanion
By: Nailze Lima
Reimbursement rates are very low…
Reimbursement rates are very low compared to market prices for preventative care add on. Website won’t accept a claim- continues to say the pdf is successfully uploaded and then errors and won’t accept it. I’m considering cancelling and going to another company.
Insurer: ASPCA
By: LS
Luckily I have not had to use it last…
Luckily I have not had to use it last year but they are there when you need it.
Insurer: Figo
By: customer
Extremely disappointed …
*** UPDATE*** It gets worse. I was contacted by a Trupanion representative as promised in the response below and I was directed to start a GoFund me page, this was what they offered for “support”. I think this speaks for itself as to the ethics of this company and showcases their lack of support for rescue animals. I am absolutely disgusted with this company. We rescued a little dog from Texas and through no fault of ours or the rescue, he recently tested heart worm positive. He was abandoned and once brought in to the rescue was put on a heart worm preventative medication and we have continued his heart worm preventative since coming in to our care. Heart worm is rampant in the southern US and unfortunately it is not un-common for rescue dogs to contract this disease. We started the treatments to save his life as this is fatal if left untreated. The treatments are very expensive and are very intense and the next few months are going to be difficult for us. Trupanion has denied our claim to assist in paying for these treatments saying they do not pay for treatments for parasites where there is a preventative available. I explained the situation to the company, that he is a rescue and that a preventative was not available to him until he came in to the care of the rescue. The rescue organization did everything right by putting him on the preventative as soon as he was brought in off the streets of Texas. We were not neglectful and he was on this preventative when we opened up our policy. He tested negative on his first test which was done in Texas but had to be retested as per protocol and tested positive on his second test which was once he came in to our care. We did everything right and yet Trupanion refuses to help out with this unfortunate situation. Reggie will recover from this and we will make sure that he gets the best care despite the lack of support from our insurance company. We are extremely disappointed as Trupanion was the company that was recommended to us by the rescue organization that specifically rescues dogs from Texas but they will not support treatments for an illness that is common in rescue dogs from this area. These poor animals need all the help they can get and we feel very strongly that there should have been support from Trupanion. We can only hope that in the future Trupanion will reconsider this and include some type of clause in their policy to support heart worm treatments for rescue dogs.
Insurer: Trupanion Canada
By: Ashley Potter
Very slow to reimburse & unwilling to pay
BUYER BEWARD: Has always taken weeks to get reimbursed, but now there's an excuse for an even longer reimbursement wait and its surprise.....: covid. however, i hear from folks theirr companies are reimbursing within one week.
Insurer: ASPCA
By: Joanne M