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Always a quick and easy experience.
Always a quick and easy experience. I recommend this company to any friend getting a dog.
Insurer: Trupanion
By:
I called customer service to add the…
I called customer service to add the preventive pet care that is free and I waited literally for 20 minutes on the line on hold hoping I could speak to a customer service representative. The machine tells you if you want to be called back, and they will hold your spot on line. I couldn't wait on hold anymore so I did that option. They did not call me back, in fact I am still waiting on hold. Due to this, I am cancelling this service and will go with another company for my pet insurance. This is ridiculous! I could only imagine how my family would be treated if one of my kittens got hurt, and by the way I have two female precious kittens who we love to death, which is why we purchased medical insurance in the first place. Good luck to everyone else who has had a positive experience, however for us, this is our first time purchasing pet insurance, and our first time owning cats. We are dog people. Our beloved Richie, my siberian husky died of cancer. We didn't have pet insurance and could not afford chemotherapy for him. They wanted 10.000 dollars for it. Absolutely not, Richie was 12 1/2 yrs old, a senior dog who we had since he was four months old. Quite frankly, pet insurance did not exist when we got him in 2007, now we go to purchase pet insurance and we get no call backs or responses? I am sorry, but I will not take chances with my babies.
Insurer: ASPCA
By: Kareen Santana
Price is good for house insurance but…
Price is good for house insurance but coverage is missing in places
Insurer: Sonnet
By: Fred
I went with sonnet because the rates…
I went with sonnet because the rates were lowest. Even though they have increased significantly, shopping for better rates was not successfull. So sonnet remains to be the lesser of the evils of insurance.
Insurer: Sonnet
By: Craig
ASPCA Pet Insurance was an easy process…
ASPCA Pet Insurance was an easy process to sign up for and has wonderful coverage!
Insurer: ASPCA
By: Daniel
So far so good with answering questions…
So far so good with answering questions and getting a pre approval done for a claim. Waiting to see how the actual claim is handled as I write this.
Insurer: Trupanion Canada
By: Brek Anthony Bailey
They send me the information few times…
They send me the information few times until I decided to sign for insurance. Very loyal it seems. I hope the service will be that good as marketing.
Insurer: ASPCA
By: Mabel Sanchez
My cat is alive and purring beside me…
My cat is alive and purring beside me today because I have Trupanion insurance. This allows me to take her to the vet for regular treatments to manage her chronic pancreatitis, keeping her stable and out of pain. With no insurance, I would have had to make a very painful decision.
Insurer: Trupanion
By: Cindy M
Great customer service
Great feedback from aspca i had a lovely lady call me and explain my coverage and to answer any questions i may have had.
Insurer: ASPCA
By: Solibel Garcia
I will no longer recommend Trupanion
I have been with Trupanion for about 6 years and I really used to like them and would always recommend them when people asked who I use. My dog has a low functioning thyroid and because of that is on medicine and needs an injection once every three months for the past couple of years. Now all of a sudden they have decided that the injection is for allergies instead of the thyroid even though she has never been diagnosed with allergies and this is a new illness and as such I have to pay the $500 deductible (again) before it's covered. In order to appeal this I have to waste my time and my vets time trying to prove it's related to the thyroid and it will probably be denied anyway based on what I'm reading in other reviews.
Insurer: Trupanion
By: Susan S