221,963+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 221,963 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Bad service, but good prices
They are difficult to contact after you are already a client and they are not open 24/7, so if you have an accident on Friday night you have to wait until Monday to speak to anyone. Also, they only want to live chat with you and really push you to do that rather than actually speaking to someone. Gave three stars for the decent prices they offer, otherwise I would have given two based on service alone.
Insurer: Sonnet
By: Aaron
The Agent stayed on until I finished my…
The Agent stayed on until I finished my claim. The only thing they never called back to confirm receipt of email. The other thing is the online claim didn't work for me-to upload my invoice was rejected said it was too big.
Insurer: ASPCA
By: Jeffrey Kopf
We have always had great service with Trupanion.
We have always had great service with Trupanion.
Insurer: Trupanion Canada
By:
Very helpful friendly excellent on the phone.
Very helpful, friendly, excellent on the phone. Knowledgeable
Insurer: Trupanion Canada
By:
Very helpful and friendly!
Very helpful and friendly!
Insurer: Trupanion Canada
By:
Very good customer service Quick payment of claims
Very good customer service Quick payment of claims
Insurer: Trupanion Canada
By:
The help to cover emergency costs is beneficial to us.
The help to cover emergency costs is beneficial to us. The website is straightforward to navigate, and the chat sessions to talk with customer care make it easy to ask questions when I need answers.
Insurer: Trupanion Canada
By:
The app was great and the speed of payment awesome.
The app was great and the speed of payment awesome. Only thing that sucks is you don’t pay the taxes also on claims.
Insurer: Trupanion Canada
By:
Efficient & Seamless Sign Up - thank you.
quick and efficient call centre representative.
Insurer: Trupanion Canada
By:
Will Trupanion really listen to this??
nothing is ever covered by Trupanion that I submit. I'm starting to think creating a separate bank account for my pets instead would be a better investment. Someone from Trupanion needs to tell me why I should stay on as a client. Convince me otherwise I'll be creating a bank account.
Insurer: Trupanion Canada
By: