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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Justin was awesome
Justin was awesome! Very patient, friendly and knowledgeable. He took the time to answer all my questions and thoroughly explained each point we discussed. He listened to my needs and provided the best option for my “Manny” thanks again. Highly recommend this company
Insurer: Fetch
By: Shawna Hines
I just started my policy
I just started my policy, right now a little skeptical. Why can't a get a hold of someone when I call the number? Its always saying, im sorry, nobody is available and hangs up. Is this a legit company??
Insurer: Spot
By: S Anonymous
Great experience with PetsBest so far
Great experience with PetsBest so far. Claim submission and process is super easy and plus plus on communicating promptly especially if anticipating delays on reimbursement for whatever factors. I have recommended PetsBest to families and friends so far!
Insurer: Pets Best
By: Zee M. Pangilinan
I don't recommend pets best to any pet…
I don't recommend pets best to any pet owner, they barely cover any of our vet visits and it seems like every claim we put in is automatically listed as a preexisting condition. We had to ask our vet to write a letter of appeal in order to get anything covered. They take forever to process claims and whenever we get money back it's the bare minimum compared to what we paid for the visit.
Insurer: Pets Best
By: Ashley Nicole
Claim was processed really fast
Claim was processed really fast, sooner than the turnaround time.
Insurer: Pets Best
By: Michelle
My claim was paid earlier than…
My claim was paid earlier than predicted and there were no issues
Insurer: Pets Best
By: Rikki Pelta
Great experience
Great experience. I honestly never understood pet insurance, but I researched and decided to give it a shot. Since I have Progressive it made sense to go with Pet's Best. While I don't use it a ton, I like having predictable expenses. They have been very responsive, pay claims quickly, and I have never had a problem that a quick email couldn't solve. It would be nice if they could work with some vet offices to pay directly to them, but otherwise, I highly recommend!
Insurer: Pets Best
By: Shona Mikula
I have been very happy with all but one…
I have been very happy with all but one claim for my pets. They pay in a timely manner.
Insurer: Pets Best
By: Suzanne Hartley
Amazing
Healthy Paws is an Amazing company. They are genuinely concerned for the well being of our dog. We received a check 7 days after our dogs emergency surgery. Amazing company!
Insurer: Healthy Paws
By: Jim