225,096+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,096 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Simply Outstanding
We have the best lab/shep mix dog in the world. Our girl, Zoe, came to us New Year's Eve 2020 and was supposed to be a 2 week foster -- we failed miserably. No way could we give her up. A few months before her first birthday we noticed she would limp after extended running or playing with other dogs. We took her to our vet and he diagnosed her with ununited anconeal process and urged us to take her to an ortho specialist. We did so and after a CT scan, ortho diagnosed her with "bilateral fragmented medial coronoid process of the ulna with secondary elbow osteoarthritis, bilaterally (BOTH LIMBS). We took her for surgery (ulnar ostectomy - bilaterally) on a Monday - which lasted over 3 hours. She was hospitalized overnight. On Tuesday, we picked her up and paid our bill (over $10k up front). I submitted a claim to Healthy Paws on Tuesday and sent Zoe's medical records on Wednesday. On Friday I received an email that Zoe's claims were approved and on Monday the money (80%) was transferred into my bank account. It didn't even take a full week from the time of her surgery for Healthy Paws to handle everything. I am shocked to see a company this responsive and am so thankful we signed up for Healthy Paws. Day by day Zoe is betting better but will need care from time to time for the rest of her life. I'm glad we're in good hands. The coverage is outstanding and the claim processing time is unbelievable. If you're considering pet insurance (and you should!), please go with Health Paws. They are truly the best. I can't more strongly recommend a company.
Insurer: Healthy Paws
By: Crystal Hamilton
I really like that I can submit claims…
I really like that I can submit claims on line so easily
Insurer: Figo
By: Marissa
terrible customer service; do not communicate; difficult to get claims processed
This company does not communicate. I have sent three emails in past two months without response. Previous to this, had to call and email - as did my vet office - NUMEROUS times before claims were acknowledged. Had to keep prompting them to pay out the claims. Looking for another insurance now for my dog.
Insurer: Petsecure
By: Nanci
The claim took over two weeks I'm not sure where the problem was with the vet clinic or Trupanion but I had to get involved and get the records myself to send for review I don't feel this should have been my responsibility based on the amount I pay
The claim took over two weeks, I'm not sure where in the problem was, with the vetinary clinic or trupanion but I had to get involved and get the records myself to send for review, I don't feel this should have been my responsibility based on the amount I pay in premium
Insurer: Trupanion
By:
Fast and Easy
Was easy to upload paperwork and file claim
Insurer: Trupanion
By:
Trupanion representatives care
Trupanion representatives were very helpful, efficient & kind during a very emotionally difficult time with our dog. We really appreciated being able to speak to a real person at any time, day or night.
Insurer: Trupanion
By:
Quick reimbursement of vet charges
Trupanion reimbursed me for vet charges within a couple of days - very quick!
Insurer: Trupanion
By:
Claims process
Trupanion is one of the most professional companies I have ever dealt with. They were kind, compassionate and the claims process was very easy. Trupanion made the difficulty and heartbreak of losing my precious Ciccio just a bit more tolerable. They didn't add insult to injury with prolonging the process. I would highly recommend Trupanion to all pet owners.
Insurer: Trupanion
By: