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Pet parents across the U.S. and Canada have left over 209,784 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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If I Could Give 0 Stars, I Would — Terrible Claim ExperienceIf there were an option for 0 stars
If there were an option for 0 stars, I would choose it. I’m extremely disappointed with Spot Pet Insurance. My claim for my dog Alex was denied twice even after submitting all requested medical records. Spot never contacted my veterinarian for verification, and the claim process was slow and unnecessarily complicated. Missing even one item means an automatic denial. I switched from Healthy Paws because Spot advertised reimbursements for vet fees. In reality, Healthy Paws is far superior — straightforward, fast, and proactive in contacting the vet. I’m returning to Healthy Paws and regret switching to Spot.
Insurer: Spot
By: Nine G
So far
So far, things have been very good with Met Life, no problems.
Insurer: MetLife
By: Maryann Westerlund
Quick turnaround on my Vet bill
Quick turnaround on my Vet bill
Insurer: MetLife
By: Ken Groenink
Easy to complete and to understand.
Easy to complete and to understand.
Insurer: MetLife
By: INTENSIVE PEST CO.
My insurance through you is new for my
My insurance through you is new for my card. I haven’t had to Use it just yet.
Insurer: Nationwide
By: customer
Great For An Unexpected Oops
We’ve had two major incidents this year with a 3-year-old lab. MetLife has come in very handy.
Insurer: MetLife
By: customer
Great customer service and quick…
Great customer service and quick turnaround
Insurer: Fetch
By: Jaime Trale
I never had pet insurance before and…
I never had pet insurance before and never thought it would be necessary! As my dog was healthy and started aging a bit, I checked some different pet insurances and Figo review was outstanding compared to other insurances. Also when Costco is working with you, that means you are the best. Anyway, my dog started being sick months after I enroll and I started claiming medical expenses. All Figo asked was to provide documentation that this is not pre-existing and the medical summary for each visit. I always got my reimbursement paid directly to my account within 2 weeks. Never any issue! Figo is not about money you pay which is nothing, but it is about the support they provide. If Figo wasn’t there for me, I had to spend $20k in 2 years out of pocket!! Figo is the best, get it and cover your Pet insurances case of any illness or accident (I hope it never happens to you).
Insurer: Figo
By: User
No contact
Well, I applied for pet insurance and paid the fee. Once it all got sent and done it said that it was being reviewed with the underwriters and I would be notified if approved and once my policy takes affect. Aside from this email asking me made to review them, I haven’t received any other information of whether I have policy or not despite the fact that I’ve already paid.
Insurer: Nationwide
By: custom
Always fast in getting money back…
Always fast in getting money back deposited into my account it took less than a week
Insurer: MetLife
By: customer