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FIP kitten
Having claims processed quickly has been a godsend. I had claims totaling $1700+ between my vet and the ER. Being on a limited income with a kitten having a serious condition, money is tight. Customer service was helpful answering questions about estimates. Love, love, love Pumpkin insurance.
Insurer: Pumpkin
By: Victoria
Helpful, knowledgeable customer service
I have had very friendly, kind, helpful and knowledgeable customer service experiences. I've called to ask questions to ensure I've submitted my claims properly and with proper documentation to avoid any delays in processing and they've been very helpful in educating me so I get the most out of my insurance benefits. And if anything new comes up they find me a quick answer. By understanding the correct information and documentation needed to process claims it helps to expedite the process. And the friendly and caring customer service employees are a welcome bonus.
Insurer: MetLife
By: Kimberly Bowser
Beyond our expectations!!
There are many pet insurance companies to choose from. I chose SPOT because my daughter recommended them. My 2 yr old cat was hit by a car and had to have orthopedic surgery. SPOT handled our claim immediately..there was excellent and clear communication and responses to emails were immediate. Our claim was processed quickly and we received reimbursement in about a week. I'm glad my daughter recommended this wonderful company..and now I am as well! Thank you SPOT!!!
Insurer: Spot
By: Cindy Camp
It was super easy to submit my receipts…
It was super easy to submit my receipts for reimbursement.
Insurer: Pumpkin
By: Joanne
Always being there when I need to send…
Always being there when I need to send a claim, need additional information. Thank you!
Insurer: MetLife
By: Pamela
Great Experience Every TIME
Great Experience Every TIME! I have been with MetLife Pet Insurance for over 2 years now and have great experiences each time I submit a claim. I have 2 Frenchies so I am submitting claims more than I would like but every time I do the claims are handled in a professional and efficient manner. And the few times I have had to speak with a claims manager it has been flawless and they always rectify the issue. I recommend MetLife Pet Insurance to all my friends/family that have pets!
Insurer: MetLife
By: shelly
Leaving Nationwide after 20 years. Found a much better plan for my older dog and puppy
I have been with Nationwide Pet Insurance almost 20 years. I was happy for the most part with their coverage and customer searches and ease of submitting claims. This year there were a lot of changes to the plans I already had for one of my dogs. I have been regularly unable to get into the website for to file claim and update my address for a few weeks now. I was pleased and surprised to find another pet insurance company with better coverage than Nationwide for a lot less. Highly recommend Pumpkin Pet Insurance and their customizable plans. Unlimited cap with 80% reimbursement and $250 deductible for up to $60 less a month for my 8 year old (that plan isn’t even available at Nationwide anymore) and $10 more a month for the same coverage for my 3 year old. Pumpkin’s wellness plan has more coverage too. Also they offer 10% discount on multiple pets vs NW 5%. They do have pre-existing conditions exclusions too but after investigating 10 different other pet insurance plans they still have better coverage than any of the rest. My vet recommended Pumpkin to me when I got my 3 year old as a puppy. Wish I had investigated it then. Would have saved me a lot of money due to Nationwide’s low coverage caps if I had changed to Pumpkin when I originally got my 3 year old.
Insurer: Nationwide
By: MaGG
So impressed with the claims…
So impressed with the claims processing. Very quick and fast! Thankful that we signed our pup up with Trupanion years ago. He now has a condition and we can focus on his well being and not have to worry about the full burden of the costs.
Insurer: Trupanion
By: GUY ANAMA
Quick response time.
Quick response time.
Insurer: MetLife
By: Connie Lembaris
Awesome and easy to work with
Awesome and easy to work with! So glad I had this for my dog after he experienced a vet visit and a hospital visit!
Insurer: Spot
By: Kelsey Vanagaitis