154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified August 22, 2025

Emergency Vet visit

Filing a claim was easy and I got a response back quickly when it was approved. A check came in the mail the next week for the portion that was covered.

Insurer: Pumpkin

By: Brittney

Verified August 22, 2025

Horrible customer service

Horrible customer service. You weren't able to get my pets vet records themselves even though it says you can do that. But whatever ok fine, I call my vet and have him send everything over. Then I get another email from you saying that the records aren't complete and you need more. I call my vet again and have him resend everything and also cc me in the email. Everything is there. I reply to you, "that's everything, we literally don't have more records." no reply for a week. My partner calls you and the person we spoke to insists on needing more records. There. Aren't. Any. I finally get another email back from you too, saying again that you need more records?!??!! I'm like how many godforsaken times do I need to tell you there literally are not more records!! Finally it seems like you bufoons get it, and start processing the claim. Miserable and stressful experience and a waste of my time and money.

Insurer: Spot

By: Hanna

Verified August 22, 2025

Priceless service

The peace of mind that you get from having insurance to back you up when your pet gets sick is invaluable. Not having to think about money when you are stressed about your pet being sick is very helpful.

Insurer: MetLife

By: Laure.

Verified August 22, 2025

Pet insurance increase

In 1 year my pets insurance went from around $48.00to $75.00 and I am sure it’s because we had to use it. It is not practical for my pets insurance to increase that much in 1 year. My other pet’s insurance didn’t increase that much and it’s because we didn’t use it this past year.

Insurer: Trupanion

By: Louann

Verified August 22, 2025

Glad I went with Pumpkin!

Quick turnaround with claims. Now, with direct deposit? I got 90% reimbursed within the week that my claims were approved. No fuss. I rarely need to talk to anyone, but when I have, reps are knowledgeable and courteous. Glad I went with Pumpkin!

Insurer: Pumpkin

By: Kathleen O'Boyle

Verified August 22, 2025

Very helpful and patient customer…

Very helpful and patient customer service care.

Insurer: Nationwide

By: Unhappy customer

August 22, 2025

Amanda is a very professional

Amanda is a very professional, empathetic, kind, caring, and super smart. She really took her time with me. I did not feel rushed to make a decision.

Insurer: Fetch

By: Brenda Stailey

Verified August 22, 2025

My husband and I as well as both dogs…

My husband and I as well as both dogs got Salmonella. It was awful!! It costs $637 to test a dog. You paid my 70%.

Insurer: Trupanion

By: laura ernst

August 22, 2025

Happy Customer

We have been very satisfied with our Embrace insurance. The quickness with which they process the claims is very appreciated!

Insurer: Embrace

By: Mike V.

Verified August 22, 2025

This was my first time using the claims…

This was my first time using the claims center and i was impressed with the ease of doing so as well as the quick response and claim completion. I'm happy i chose Spot Pet.

Insurer: Spot

By: Jimmy Plumer

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