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Pet parents across the U.S. and Canada have left over 218,948 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Several months ago we had water drain …
Several months ago we had water drain lines (copper) in basement of our home develop several leaks and flooded the rec room. Phoned Sonnet rep and they took it from there. I'm pleased with the quick response and the final result.
Insurer: Sonnet
By: David
I've been a customer for over two years…
I've been a customer for over two years now and have been quite happy. Sonnet makes it simple to adjust your policies to tailor it to your needs and immediately shows you what the difference in price will be before you continue with the change. They also provide accurate quotes and allow you to obtain a policy completely through their website without having to make a phone call to complete. I should note that I've not had to make any claims.
Insurer: Sonnet
By: Tyler
I love the insurance and the people…
I love the insurance and the people that work for sonnet are great at their job but I don't like the fact my rates never really go down I'm 31 married no accidents and I'm pay $216 for full coverage I would recommend them but also recommend shopping around as I have found cheaper insurance and get the same coverage
Insurer: Sonnet
By: Sterlin
Been with sonnet insurance for 4 years…
Been with sonnet insurance for 4 years no issues
Insurer: Sonnet
By: Paul
I am being scammed by Sonnet
I am retired, have been with Sonnet over 2 years, I have never missed a payment. Last month a young man ran a stop sign and hit my passenger door as I was moving down the street. The repair was 2,400, deductible 1,000. I requested from Tashna Spencer that she waive the deductible for claim #1687874 car was taken to shop over two weeks ago, on Aug 13th, after giving me wrong extension in writing and then after days of trying to get to her so I can pick up my car, she writes on Aug 13th" I am still awaiting the results from the plate search on third party's vehicle" REALLY??!!!!!, how many weeks does it take to get results from plate search?, is it after clients pick up car and pay deductible?, no wonder parking lot of your preferred body shop was full of cars to be picked up? is it after Sonnet will no longer pay for rental??? WHAT A SCAM, FOR SHAME, YOU SCAMMING PEOPLE THAT PAY YOU TO PROVIDE SERVICE, IF MY DEDUCTIBLE IS NOT RETURNED I WILL CANCEL WITH YOU AND GO ELSEWHERE AS I REFUSE TO BE SCAMMED BY YOU, YOU TOOK MY MONEY UNFAIRLY
Insurer: Sonnet
By: Yeda
Poor customer relations
Reached out multiple times to find out why my premium was increasing after no claims etc. over the year and never got a response. Very poor customer relations. I would be terrified if I ever did need to make a claim.
Insurer: Sonnet
By: Shelley
I couldn't be happier with Sonnet
I couldn't be happier with Sonnet. I switched to them from a previous provider, and saved 25% right off the bat. After about a year or two, my bill is now almost half of what it was with my previous insurance provider!
Insurer: Sonnet
By: Reegan
Online experience was excellent
Online experience was excellent - easy to use website - setting up account was easy and all documents accessible
Insurer: Sonnet
By: Derrick
My rates went up for no reason
My rates went up without any explanation. Nothing has changed, if anything I’m driving less since the beginning of the pandemic. Wish my rates wouldn’t increase for no reason.
Insurer: Sonnet
By: Sarah
vehicle rate is competitive
vehicle rate is competitive. however, house full insurance rate is not that competitive.
Insurer: Sonnet
By: Zander