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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Coverage options are excellent
Coverage options are excellent; premium is very reasonable; policy information readily available; customer service very responsive. With 4 cats covered this was all important and best option of various companies available.
Insurer: ManyPets
By: MARY L PRIMM
Figo's method of filing a claim on the…
Figo's method of filing a claim on the app was simple and easy to follow. They had timely review of our claim and processing.
Insurer: Figo
By: Heather
Great customer service
Great customer service. Reps are knowledgeable, pleasant and go above and beyond to answer your questions. Great job on hiring and training!!
Insurer: Fetch
By: Pat Melvin
Great customer service
Great customer service. Reps are knowledgeable, pleasant and go above and beyond to answer your questions. Great job on hiring and training!!
Insurer: Fetch
By: Pat
Great customer service
Great customer service. Reps are knowledgeable, pleasant and go above and beyond to answer your questions. Great job on hiring and training!!
Insurer: Fetch Canada
By: Pat
Fast, transparent and affordable
The process was very fast, transparent and I loved comparing rates. It was so easy to switch our coverage and save money in the process.
Insurer: ASPCA
By: Rebecca A
Positive experience
Unfortunately, I had to use the illness and rehab portions of my policy for a ruptured disc in one of my dogs. Pets Best promptly reviewed the case and paid out per the policy. My dog is now on the road to recovery.
Insurer: Pets Best
By: Carolyn Sikes
Great service on claims
We filed 2 claims electronically (for dental cleaning and wound care) and were notified of the results within a week. We were pleasantly surprised to learn that some parts of the dental procedure were covered as dental illness, apart from the wellness portion of coverage. When I contacted customer service about the other claim, the Embrace representative explained the results in a very friendly and satisfactory manner.
Insurer: Embrace
By: Sue E
Pets Plus Us Insurance really helped us out!
Pets Plus Us insurance really came in handy when our German shorthaired pointer needed 2 TPLO surgeries. With the surgery costs to post-op appointments, to refills to physiotherapy, we were grateful to have the extra financial support during such a tough and financially stressful time. When we first got our pup, Arrow, I knew she was going to be a handful (obsessed with her ball, very hyper and loves being outside) and knew she would one day unfortunately probably hurt herself ..well I was right. 2 torn CCLs (and many many other small injuries throughout her life). Would 100% recommend investing in something like this.
Insurer: Pets Plus Us
By: Alexandra
Call, don't email
Although I didn't hear back thru email after almost 3 weeks I did finally get through via phone and I was very happy with the service I received. So I highly suggest that you call and not email if you want a response.
Insurer: Embrace
By: Marty Farmer