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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Disappointing
After being a client for 7 yrs with 4 pet insurance policies, Healthy Paws denied my claim submission due to being 2 days late in uploading the documents. I understand the 90 day policy but hoped being a client who always paid on time would have earned us a little grace. They offer none. Extremely disappointed that in these difficult economic times no consideration is taken whatsoever. Approving the claim would have resulted in a reimbursement of around $135. Nothing to a large insurance company but everything to a person that rescues, TNR's, feeds dumped & feral animals and pays for medical care or euthanasia out of their own pocket. Shame on me for thinking they have the best interest of my pets at heart.
Insurer: Healthy Paws
By: Meredith
Really easy to do
Really easy to do, manageable and good options. It was helpful to have an employee discount applied.
Insurer: MetLife
By: Oscar Mejia Rivas
Easy Peasy Lemon Squeezy
I wish human insurance was this easy!!!!
Insurer: Trupanion
By: Ashley
Service was fast
Service was fast, received the refund in about a week. Very easy to complete claim
Insurer: MetLife
By: Miriam Soto
Love the pet plan
I really want insurance for my pet. Met life insurance is great to go through
Insurer: MetLife
By: Chanda Vin
Knowledgable team
Knowledgable people, efficient service
Insurer: Figo
By: customer
Easy website to navigate
Easy website to navigate
Insurer: Pumpkin
By: Teresa
Healthy Paws is terrible
Healthy Paws is terrible. When your dog gets older when you will need the insurance they raise the rates anywhere form 300-1000%. Totally dishonest and takes advantage of it's customers. Also the customer service is horrible. Don't even bother with this insurance. Total rip off!!!!
Insurer: Healthy Paws
By: tracy dorn
Great Value
The insurance plan for our dogs has been amazing for our needs. Submitting receipts and SOAP notes in support of claims is a fairly easy process. Customer support/service has been very helpful when needed. I highly recommend MetLife Pet Insurance.
Insurer: MetLife
By: Michael Ditta