219,190+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,190 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Increased Renewal Rates after 1 year
Everything was great with this company until the yearly renewal came through. 1 year old English Bulldog. Just a couple minor claims. We have the best policy spot offered. Also we are retired so these increases are not easy for us. The monthly rate went from $118.78 to a whopping $156.91. I called them and the only thing they offered was to lower my coverages. We had Nationwide with our previous Bulldog, and had very few increases, and none this high. Just be aware that this can, and most likely will happen.
Insurer: Spot
By: Jim McAuliffe
Trupanion has been a lifesaver
Trupanion has been a lifesaver. Banjo had an emergency procedure done in the late hours of a Saturday night. The next day, a Sunday, Trupanion had a check in the mail to me covering $1200 of the $1600 bill. If only human health insurance was so good!
Insurer: Trupanion
By: Allen Brown
Alice was wonderful
Alice was wonderful, she was very nice and she answered all of my questions in detail. She explained the insurance policy and how everything worked. I would definitely recommend a friend.
Insurer: Prudent Pet
By: Gerrald McMurray
Happy that I chose Spoit
We bought Max home when he was 3 months. I did some research on pet insurance and went with SPOT in the same month. Had a good experience with them while shopping and they walked me over the policy and answered all my questions and did not push me at all. He started having allergies within 4 months and we had to take him to vet often for his medications. He also had some GI issues. I have filled all of my claims including prescription food and got good service with SPOT and got reimbursed for their part. I am able to afford and keep Max happy only because SPOT is supportive. Also when I contact their customer service, I get a good response and members are respectful and caring. I am happy that I chose SPOT. The only reason I gave 9 rating instead of 10 is the time for the claims to be processed. They do process within the said time and no delays so far but once we submit the claim, it just says processing and it is a waiting game. I wish we could have some updates so we know what is going on.
Insurer: Spot
By: Arti
First experience was excellent!
This was my first time using pet insurance and I have to say I was pleasantly surprised at how easy it was and the responsiveness. I hope I don’t have to use it too often but now I know if I do it will be an easy process.
Insurer: Pets Best
By: Sharon
Happy that I chose Spoit
We bought Max home when he was 3 months. I did some research on pet insurance and went with SPOT in the same month. Had a good experience with them while shopping and they walked me over the policy and answered all my questions and did not push me at all. He started having allergies within 4 months and we had to take him to vet often for his medications. He also had some GI issues. I have filled all of my claims including prescription food and got good service with SPOT and got reimbursed for their part. I am able to afford and keep Max happy only because SPOT is supportive. Also when I contact their customer service, I get a good response and members are respectful and caring. I am happy that I chose SPOT. The only reason I gave 9 rating instead of 10 is the time for the claims to be processed. They do process within the said time and no delays so far but once we submit the claim, it just says processing and it is a waiting game. I wish we could have some updates so we know what is going on.
Insurer: Spot Canada
By: Arti
So thankful
My puppy developed an umbilical hernia. The cost of her initial spaying and then the hernia on top of that was going to be a financial burden particularly with the monetary limitations created by COVID. Trupanion came through for me and paid 90% of the hernia costs. What a blessing that was and so early on in our policy! Thanks for being there, Trupanion!
Insurer: Trupanion
By: Lorraine
I bought insurance for my new pup cause…
I bought insurance for my new pup cause he is very rambunctious and full of energy. Even though I keep a close eye on him, I can't always watch him. Boy am I glad I did. I have already saved thousands in Vet bills in under a year! He swallowed a foreign object and had to have emergency surgery which would have been $3,000+ out of pocket. Healthy Paws covered 90% minus my deductible saving me thousands. Check arrived in about 10 days. Will continue to carry insurance and very happy with their service. Brian, Mount Dora FL
Insurer: Healthy Paws
By: Brian F
I expected more coverage for my pet
on my first claims sadly not to happy, I thought i was gonna get my 90% refund like I was told on my quote, and sadly only got less than halve of my payment, and also I believe the claim took too long to refund. Thinking about leaving.
Insurer: Trupanion
By: wanda
I was surprised to see taxes are not covered. In newfoundland taxes are 15% so now instead of my cost 10% add taxes now it's 25%
Good service fast payments but it suck that taxes are not included. It drives what I pay from 10% to 25% after taxes.
Insurer: Trupanion Canada
By: Alvin