219,190+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,190 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I would give them a zero if I could
I would give them a zero if I could. Beware, if your dog gets sick in January and your plan renews in Feb. that illness is considered a pre-existing condition and will not be covered at all. They did not cover a hip problem that was considered an issue with the breed, so no they didn't cover my dogs hip surgery 10 years ago. Now in the last year of my dogs life the insurance is useless. Mind you I have been paying for years, even as the premiums doubled. I thought I was buying security if and when he got ill. I was wrong.
Insurer: ASPCA
By: Riviya
Mia's emergency surgery
Mia, our golden, needed emergency surgery and thank goodness she is ok. Not even a half hour later I received an email from Trupanion saying they have my back....what a relief. They are the best company to help when you need someone and they are all so wonderful. We used them for our last golden as well and we were never disappointed with the service. Thank you so much, Trupanion! You are our savior.
Insurer: Trupanion Canada
By: Catherine
Terrible
Terrible. Customer service - You wait for hours and hours on the phone, just to get a very bad cusomer support They are doing their best not to pay for your pet treatment when you need them. after paying them over a 100$ a month, for two cats, they claimed that my pet has a pre-existing condition. No matter that I appealed, with a letter from my vet (!) saying my cat is 100% healthy, no issues, whatsoever! they still claimed they will not cover, just to make sure they don't have to pay in the future. I suggest you never ever get close to ASPCA pet insurance, it's as bad as a scam!!
Insurer: ASPCA
By: Roni
A terrible experience
A terrible experience They have terrible customer support, you can wait for hours and hours on the phone! there's no other way to contact them, and above all, they do their best to not cover your pets, trying to find excuses or lines in the medical history in order to avoid payment. after months of paying premiums, this is feel like a scam! I recommend not to even think about getting their pet insurance.
Insurer: ASPCA
By: Roni Axelrad
Great rates and service!
I've gotten great customer service on a couple of occasions when I needed help. The rates are the best I've found. Sonnet is awesome!
Insurer: Sonnet
By: Denisa Muntean
because of Trupanion --and my vet ..Raven and I are growing old together.
For the last few years as my dog and only companion has aged she has more and more to deal with. Because of the fact that I don't for a second hesitate on a necessary treatment --as long as she has quality of life and not in pain-- we are able to endure all of this isolation from the virus together. It means a lot to have her with me, walking, eating, all the things that her meds and treatment allow her to do and be. I am not saying that without the insurance I would not still provide whatever she needs.. it is just that my life would have to be radically different in order to afford it. Thank you.
Insurer: Trupanion
By: Sherry
Compassionate Trupanion Team
Trupanion is so easy to work with and the customer service team is so compassionate. Coverage was great and I had the luxury to focus on getting her the best care verses money. Even after the event which she ended up not making it, the Trupanion Team was so supportive.
Insurer: Trupanion
By: Lori W
I recently submitted a claim for my dog…
I recently submitted a claim for my dog who has been having stomach problems for a long time. We brought her to the vet and the vet only marked the bill as an exam, so I wasn't sure if Pets Best would acknowledge that it wasn't a routine exam, it was for a health issue and should be covered. They took their time and must've done their due diligence because they honored the visit and covered it. I really appreciate their help.
Insurer: Pets Best
By: Brian DeChants
you guys are great!
you guys are great!
Insurer: Trupanion Canada
By:
We have always been extremely happy with how Trupanion helps when they are needed.
We have always been extremely happy with how Trupanion helps when they are needed.
Insurer: Trupanion Canada
By: