219,190+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 219,190 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

219,190 total


Most selected providers in "April, 2026"

This chart shows the distribution of the most selected pet insurance providers in April, 2026.

Providers with highest rating

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19,852 reviews

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Pets Best

14,975 reviews

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Category with most reviews

This chart shows the distribution of review categories.

Verified August 31, 2021

My past insurance company covered…

My past insurance company covered cracked windshield. Sonnet has $300 ded. My rates were raised this year when I drive my carr considerably less. Where is the customer service regarding this? No explanation? I think you should switch your focus to being proactive in communicating with your customers.

Insurer: Sonnet

By: Renee

August 31, 2021

Dental Treatment

We have had Pets Best for 3 years and completely satisfied. My Golden just went thru dental surgery and I was completely satisfied with the results from my claim. Took about 4 weeks but was handled very professionally. Very happy with the policy.

Insurer: Pets Best

By: Madeline

Useful
Verified August 31, 2021

Car and Home Insurance

I registered with Sonnet Insurance last year, the pricing for car and home insurance yearly were fine with me and I can't complain. I am enjoying the service for what I paid for and I would definitely recommend Sonnet Insurance. Cheers!

Insurer: Sonnet

By: Mindy

Verified August 31, 2021

I think the online convenience is very…

I think the online convenience is very good. Pricing is competitive. However, I had a claim and that went really bad. Had accident on Hwy. Could only reach an after hours number and no one from Sonnet called me back several days later. Very shocking....I have not switched to another provider yet. However, big reason we have insurance is to have help/coverage/support when needed. Having an accident on hwy and getting call back in several days......

Insurer: Sonnet

By: CGH

Verified August 31, 2021

Not happy my rates are higher than last…

Not happy my rates are higher than last year but I going to try to pay my 12 months for a cheaper rate

Insurer: Sonnet

By: Jennifer

Verified August 31, 2021

Have not submitted any claims so I…

Have not submitted any claims so I cannot speak to that side of the business. However, my rates have continued to be competitive and drop slightly each year. The online chat has always been sufficient.

Insurer: Sonnet

By: Brad

Verified August 31, 2021

Very unprofessional customer service and frustrating experience

I called few times regarding my concern on high home insurance rates and never heard from any of the supervisors/management person I was told I would hear from. Even when a call gets disconnected from sonnet rep there is never a call back. In past Sonnet has charged me higher for my home insurance, after fighting over a year it got corrected following year. But I paid high insurance for 1 year. Fast forward 2 years and I believe its same issue again and no customer service rep has knowledge or willing to help. I get different answer on same question from different service reps. During Covid lockdowns in March-April 2020, Sonnet was probably the very few companies to not offer discount on Car insurance. I think they only did after insurance companies were appealed to do so from politicians. All in all very unprofessional customer service and frustrating experience.

Insurer: Sonnet

By: MT

Verified August 31, 2021

I have never had a problem insuring a…

I have never had a problem insuring a vehicle They are patient and very knowledgeable .

Insurer: Sonnet

By: Brennan

Verified August 31, 2021

Should have lower rate ,for us that…

Should have lower rate ,for us that have not had accidents. Or any claims..I shouldn't have to pay .for people that don't have insurance. That's why rates go up ..paying for others .not fair at all

Insurer: Sonnet

By: Sharon

Verified August 31, 2021

Im paying more money for the 2 car…

Im paying more money for the 2 car insurance and 1 house insurance.that amount is too high for me.specially this time of pandemic issue.i hope someone take a look for me and give me some discount.here is my # 506 607 0805 im happy to discuss my financial stability Regards Marissa

Insurer: Sonnet

By: Marissa

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