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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Thank you
The claims process is quick and customer service reps are very polite. Thank you for all you do for our pets. I have shared your link and will continue to do so.
Insurer: Trupanion
By: JODY
The customer service reps are knowledgeable and helpful.
The customer service reps are knowledgeable and helpful. They care about your pets and make an effort to help anyway they can.
Insurer: Trupanion
By: William
They have been wonderful and kind each time I speak with them.
They have been wonderful and kind each time I speak with them. They answer all my questions and are generally concerned about your pet.
Insurer: Trupanion
By: Toni
they process it very fast Much better then my own service
they process it very fast Much better then my own service
Insurer: Trupanion
By: Gale
Trupanion always goes the extra mile for the best customer service processing claims efficiently and quickly and with genuine care and compassion.
Trupanion always goes the extra mile for the best customer service, processing claims efficiently and quickly, and with genuine care and compassion.
Insurer: Trupanion
By: Lynne
Trupanion has always been responsive when I submit Hunter's bills.
Trupanion has always been responsive when I submit Hunter's bills. Or when I have a question on the phone.
Insurer: Trupanion
By: Lisa
Trupanion has become difficult to deal with.
Trupanion has become difficult to deal with. They were once great, but they routinely deny legitimate claims that then have to be contested.
Insurer: Trupanion
By: Cynthia
Trupanion is always helpful when I call.
Trupanion is always helpful when I call. They are quick and efficient.
Insurer: Trupanion
By: Tara