209,379+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,379 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Awesome!
Great job by all!!! I would recommend Pets Best! Fast reimbursements! Easy to submit claims! Gets back to customer quick! Awesome thus far!
Insurer: Pets Best
By: Denise
Not customer friendly if you are not very computer competent
I need to change the card we use to pay our bill. I can't figure out how to do this. I tried calling and was told I can now only do this on the computer. This was not the case in the past. I am not sure how to do this. We have had this insurance for about six years and communication is difficult. Every year I email the report from the vet for my dog's routine checkup. This year I received a couple of responses referring to the routine checkup information as a claim. I never got a confirmation that you filed the information about the dog's annual checkup which is supposed to be on file to prove he is getting his routine care and vaccinations. I could really use some better customer service. Too many things are unclear and I am not a knowledgeable computer person. As far as a recommendation I think it depends on how comfortable you are with the computer. Thank you.
Insurer: Healthy Paws
By: Sandra
A++++ all around
We have carried Healthy Paws pet insurance since we adopted our dog. He has had numerous claims and all have been paid with no issues. Their customer service is top notch and turn around time on reimbursement is very quick. We have even received phone calls and emails inquiring about how Milo is recovering from surgeries and/or illness. Highly recommend!!!!
Insurer: Healthy Paws
By: Kelly
Will never go without Healthy Paws! A+ coverage
We have carried Healthy Paws pet insurance since we adopted our dog. He has had numerous claims and all have been paid with no issues. Their customer service is top notch and turn around time on reimbursement is very quick. We have even received phone calls and emails inquiring about how Milo is recovering from surgeries and/or illness. Highly recommend!!!!
Insurer: Healthy Paws
By: Kelly H
Was happy to find this company after…
Was happy to find this company after the one I had increased my premium so much. I wanted to have something for my fur babies but not break the bank.
Insurer: ASPCA
By: Tina
Peace of mind
I highly recommend healthy paws to other pet owners as it removes the pressure of not knowing if you will be able to afford the medical care for your pup. Ziti recently ingested hazardous material and was able to get everything removed within one hour of the ingestion occurring and had absolutely no complications whatsoever as she was able to get the vet fast and it was never a question of it I could afford her care. Healthy paws is great!
Insurer: Healthy Paws
By: Jaclyn
Buyer Beware
A year ago, I purchased what I considered to be a major medical policy for my 3 year old Golden Retriever. The terms were $1000 annual deductible; 90% payment; and unlimited dollars. The month before the expiration of the first term, I received a declaration page for automatic renewal. The policy premium increased by about 30% and the original discount was reduced from 10% to 5%. I have filed NO CLAIMS. I expected some increase in the renewal policy, but I did not expect a 35% increase. After some long waits to talk to a customer service rep, I was told that age, price increases in vet costs, etc.were the reason for the 35% increase. I was told that increases could be expected each year that the dog ages. While I expected some increase, I did not expect, nor did I believe it was reasonable, to experience a 35% increase having filed NO claims. My final thought -- prospective buyers should be better informed about the large premium renewal increases year to year.
Insurer: Pets Best
By: Dan W.
We were mislead by what was covered
We had a terrible experience with Trupanion. Our Golden Retriever ate a sock and we had to have surgery to remove it. After this incident, we contacted Trupanion to see if we could get coverage for him. They told us as long as there was only one incident we would be covered. He had eaten socks before and always passed them accept this one time, so we told them this was the case, they said that was OK. So we bought the insurance, Well, as Golden Retrievers are known to do, Bailey ate another sock and needed surgery a second time. We were denied the claim. Even though we specifically asked before purchasing the insurance, if it happened a second time, were we covered.
Insurer: Trupanion Canada
By: Scott
Undeniably the best Pet Insurance available!
As with anyone with fur babies, your worries are the same as with caring for your human babies. Having this insurance gives you peace of mind. They are true to the policies agreed upon signing. Every single claim that I have submitted has been covered at 90% just as stated in their policy with no hesitation. I highly recommend it to other pet owners when visiting the Vet.
Insurer: Trupanion
By: DJ
Doesn't cover even 50% of my wellness…
Doesn't cover even 50% of my wellness exam visits. Reimbursement has taken over 7 days. Pumpkin Pet Insurance is a better program for wellness and overall insurance product. I won't keep this policy/program after this year.
Insurer: Spot
By: C good