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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Pets Best Excels in Customer Service
For many years, I had a pet insurance policy with another company. When comparing it to Pets Best, I find Pets Best far exceeds in customer service, ease of claim filing, and excellent communication regarding the timeline for claim handling; also appreciate the ACH deposit of claims.
Insurer: Pets Best
By: Margaret
Wonderful Insurance
Excellent service I have my two beautiful Labs with them Luna (Black) she is 7 years old and from day one they have being covering my Veterinarian expenses and Lucie (Brown Lab) for the past year they always answer my questions and are willing to help .I feel really confident we are in good hands
Insurer: Pets Plus Us
By: Elsa
Trupanion is exceptional
Everyone should have the security knowing the chosen pet insurance of Trupanion is exceptional. Claims are paid quickly after you submit one. I had a payment approved for Medications in less than 24 hours. All other claims have been within not more than a few days. They offer the best protection of pet insurance you can get. Thank you Trupanion
Insurer: Trupanion
By: Phyllis
Trupanion there for us in a storm
When we were most frightened hearing a toy Poodle struggling to breath and vet’s telling us she needs this and that we said please do what you need to do to help her! We hoped Trupanion would help with the costs and so far they have been fast and an enormous help! Just recommend to all of our sons for our Granddogs!
Insurer: Trupanion
By: Maxine
Great
I took my dog in for his yearly exam and submitted the claim and was surprised that I had my reimbursement within a week!! My last pet insurance took almost four months.
Insurer: Pets Best
By: Sharon
Very fast to help and understanding, they really do care
When our dog was attacked we were so worried, but knowing that we had Lemonade insurance for her took away a lot of the worry. They make it so affordable to have your pet insured and help make the process so easy. Im glad I was recommended their service. I use other of their services as well. There's no company out there like Lemonade! I recommend them to everyone.
Insurer: Lemonade
By: Maria
Unparalleled Amongst Competitors
I have been a customer of Prudent Pet for over a year now. Having been a customer of two other pet insurance companies prior to signing on with Prudent, I can confidently say that Prudent Pet is on a level above all the others. They offer highly customizable insurance plans to fit anyone's needs/budget...but what sets them apart from everyone else is their customer service. Prudent Pet's customer service is unparalleled to anyone else in the industry. Every time I call I am connected to someone within seconds - usually the same people, which is my favorite part because you get to know the people that work there a little bit. Jen and Jenna are both amazing and have always been patient and kind to me, no matter the reason I call. It can almost feel like calling home. You don't feel like you're talking to a business or company at all. People may feel that Prudent's system of doing things is a little antiquated, which it is compared to the competition...but they out perform in ways that other companies will easily fall short. Claims processing is an extremely quick turnaround considering you're mailed a check. From the time I submit my claim to the time I receive my reimbursement, maybe a week has lapsed. There's never any drama, no surprises, and if something does get denied I have been able to easily get it rectified and resubmitted with some help/guidance from customer service. Cannot recommend enough.
Insurer: Prudent Pet
By: Sawyer
There when you need it!
I had been enrolled in Healthy Paws pet insurance since I adopted my dog Polly from the shelter in 2018. In all of that time, I had never needed it, but continued on. A few weeks ago, our sweet girl started to show bruising all over her belly and groin. She had developed a life-threatening auto-immune disease called ITP and had to be in the emergency vet ICU for several days. While there, in order to get her platelet count up, and save her from spontaneous internal bleeding, she was treated with chemo drugs and other medications that saved her life. If I had not had Healthy Paws, there was no way I could afford it. I honestly was worried that maybe it wouldn't be covered or something, because it seemed to good to be true that it would be. Once I uploaded Polly's bills and records, we were reimbursed eighty percent of the thousands of dollars we had to spend (after our deductible). I am so grateful for this insurance! And now I know that if she has a relapse or needs other medications, Healthy Paws is there. Our emergency vet even said that HP is the best pet insurance out there. I highly recommend them!
Insurer: Healthy Paws
By: Erin