207,041+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 207,041 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great!
Great! Price is reasonable ! Great service
Insurer: Nationwide
By: customer
I pay quite a bit of money to this…
I pay quite a bit of money to this insurance and I haven’t put in many claims, but every time I do, they get denied. This is concerning and I am considering to switch companies.
Insurer: Pets Best
By: Alisha Benoit
Went over and above to help me out with the paperwork!
I’ve never had to file a claim and ended up with a really scary situation with my pup. You guys helped me through the filing process… thank you! Honestly, I don’t expect that kind of customer service from the insurance world- thank you for making a stressful situation easier!
Insurer: MetLife
By: Jessica
Transparent and easy to work with
Never a bad surprise everything is clear upfront, and you find help easily. Reimbursement process is straightforward and smooth. I recommend !
Insurer: MetLife
By: Cecile Le Camus
Easy breezy
Easy, reasonably priced and a reputable company. I’m happy to finally get coverage for all my pets.
Insurer: MetLife
By: Michael Pirak
Wasted time and money with this pet insurance.
Do not get your policy through Prudent Pet, literal scam for your money. They find any loophole to not approve any treatment that was required due to new conditions, as well as charging so much to find out simple preventive treatments or annual exams are not included and would cost more to add on.
Insurer: Prudent Pet
By: Yeli
Extremely Disappointed and Misled
I am extremely disappointed with Healthy Paws Pet Insurance. They increased my pet’s age by two years in their system and began charging me nearly four times more than what I originally signed up for — without properly notifying me. When I contacted them to ask why I was never informed about this drastic increase, I was told that “mail gets lost” and that I should have checked their website for notifications. That is not an acceptable way to communicate major billing changes, especially when premiums increase so significantly. On top of that, despite paying extremely high monthly premiums — almost comparable to what I pay for my own health insurance — they have not covered or reimbursed my claims as expected. The coverage feels extremely limited, and the value simply does not justify the cost. The lack of transparency, poor communication, and unexpected premium hikes feel deceptive. I would strongly advise pet owners to carefully review all terms and monitor their billing closely before trusting this company.
Insurer: Healthy Paws
By: fasan
This was easy to upgrade
This was easy to upgrade. So far metlife is great
Insurer: MetLife
By: Kathryn
Claims
It’s easy to file claims. My issue is the online chat is never available so if I have any questions they go unanswered. I’ve also sent emails and I never get any reply’s. Very inconvenient.
Insurer: MetLife
By: Jessica
Franklin was great
Franklin was great. He explained the coverages so that I’m comfortable with what I purchased. I had compared numerous plans on line and feel that I now have the best coverage at a reasonable price for my pet
Insurer: Nationwide
By: Margaret