219,358+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 219,358 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

219,358 total


Most selected providers in "April, 2026"

This chart shows the distribution of the most selected pet insurance providers in April, 2026.

Providers with highest rating

Embrace

19,856 reviews

4.9
Healthy Paws

11,177 reviews

4.9
Fetch

5,552 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

15,002 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

September 13, 2021

Very slow

They are a good company at heart but they are incredibly slow on reimbursements. It used to take 1 or 2 days and now it takes 3-4 weeks. If I had known it would be this bad I would not have joined. The whole purpose of insurance is to assist with costly vet bills and it's almost pointless when you don't even get your money back for an entire month.

Insurer: Pets Plus Us

By: Megan

Useful
September 13, 2021

I am a new customer

I am a new customer, but my first claims experience was prompt and satisfactory.

Insurer: Pets Best

By: Thomas Pritchard

Verified September 13, 2021

Great sign up process

Great sign up process, efficient n not overly difficult

Insurer: Pumpkin

By: customer

Verified September 13, 2021

Very nice

Very nice experience.

Insurer: Prudent Pet

By: Tom

September 13, 2021

So I'm so happy to be reading other…

So I'm so happy to be reading other people who got scammed by this company everything now is a pre-existing condition which is a bunch of crap even my own vet said it was not a pre-existing condition cuz it happened on the opposite leg but once again these corporate scumbag insurance companies like the screw over the customers You Oughta be ashamed of yourself for stealing from people

Insurer: Trupanion

By: Alan Leyva

Verified September 13, 2021

Bad service, but good prices

They are difficult to contact after you are already a client and they are not open 24/7, so if you have an accident on Friday night you have to wait until Monday to speak to anyone. Also, they only want to live chat with you and really push you to do that rather than actually speaking to someone. Gave three stars for the decent prices they offer, otherwise I would have given two based on service alone.

Insurer: Sonnet

By: Aaron

Verified September 13, 2021

The Agent stayed on until I finished my…

The Agent stayed on until I finished my claim. The only thing they never called back to confirm receipt of email. The other thing is the online claim didn't work for me-to upload my invoice was rejected said it was too big.

Insurer: ASPCA

By: Jeffrey Kopf

Verified September 13, 2021

We have always had great service with Trupanion.

We have always had great service with Trupanion.

Insurer: Trupanion Canada

By:

Useful
Verified September 13, 2021

Very helpful friendly excellent on the phone.

Very helpful, friendly, excellent on the phone. Knowledgeable

Insurer: Trupanion Canada

By:

Useful
Verified September 13, 2021

Very helpful and friendly!

Very helpful and friendly!

Insurer: Trupanion Canada

By:

Useful

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