209,697+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 209,697 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

209,697 total


Most selected providers in "March, 2026"

This chart shows the distribution of the most selected pet insurance providers in March, 2026.

Providers with highest rating

Embrace

19,735 reviews

4.9
Healthy Paws

11,016 reviews

4.9
Fetch

5,292 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

8,866 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified December 01, 2025

My puppy had to have surgery…

My puppy had to have surgery unexpectedly. I submitted all the paperwork for the claim and after the deductible the amount owed back to me was deposited to my account in a matter of a few days. Great response time.

Insurer: Spot

By: Jennifer Lindsey

Verified December 01, 2025

App is easy to use and upload claims.

App is easy to use and upload claims. Though there are often issues seemingly with submissions, leading to frustrations.

Insurer: MetLife

By: Kim H.

Verified December 01, 2025

was easy to do

was easy to do

Insurer: Nationwide

By: customer

Verified December 01, 2025

Quick turnaround on all claims

Quick turnaround on all claims. We are very pleased with MetLife Pet Insurance

Insurer: MetLife

By: customer

Verified December 01, 2025

Easy and clear to purchase.

Easy and clear to purchase.

Insurer: Pumpkin

By: Michael Pappaceno

Verified December 01, 2025

It was easy to walk through

It was easy to walk through. I’ve been so happy with the plan I bought for my dog two years ago I knew I needed to buy a plan for the new cat.

Insurer: Nationwide

By: Becky

Verified November 30, 2025

Easy registration but I still have…

Easy registration but I still have questions regarding the policy

Insurer: Prudent Pet

By: AlyceFaye

Verified November 30, 2025

Easy to update and submit

Easy to update and submit

Insurer: Nationwide

By: Tammi Shope

Verified November 30, 2025

A pleasure to work with!

A pleasure to work with!

Insurer: MetLife

By: Krista

November 30, 2025

Good Plans, Poor Claims Processing

While the plans and coverage are more straight-forward than some, the claims process is very challenging. The same items will be covered in some cases, but not in others. Multiple items in the same claim will sometimes be processed, other times missed altogether. If items are missed, then an appeal is required, which takes more time and up to 30 days to complete. All of these claims issues significantly degrade the overall experience.

Insurer: Pets Best

By: Chris Middleton

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