154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,226 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,336 reviews

4.9
Healthy Paws

10,802 reviews

4.9
Fetch

27,500 reviews

4.9
Pets Best

14,169 reviews

4.9
Trupanion

63,015 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

August 28, 2025

Always easy to submit claims

Always easy to submit claims; much improved from previous online site. And quick payment of claims as well. Great customer service, too.

Insurer: Embrace

By: Linda Roggli

Verified August 28, 2025

It was a simple process

It was a simple process, easy to apply

Insurer: Nationwide

By: EA

Verified August 28, 2025

Easy to use

Fast, efficient and friendly customer service!

Insurer: MetLife

By: Katrina

Verified August 28, 2025

Easy to complete application and select…

Easy to complete application and select options.

Insurer: Nationwide

By: Ro

Verified August 28, 2025

First time pet insurance owner, and happy with SPOT.

This is the first time I have bought pet insurance. I was concerned how difficult it would be to receive funds. Spot has been better than I thought, and I would choose them again.

Insurer: Spot

By: April Carleton

Verified August 28, 2025

Submitted a claim for my dog

Submitted a claim for my dog Great staff took care of all the paperwork ….. Very happy with Fetch…!!!!!

Insurer: Fetch

By: Ronald

Verified August 28, 2025

Submitting claims are easy

Submitting claims are easy. Communication is great.

Insurer: MetLife

By: R.E. Simmons

August 28, 2025

I acquired this policy based on my…

I acquired this policy based on my vet's recommendations as for the simplicity of it's usage. I was told after each visit a copy of my billing would and was sent to Embrace for processing of reimbursements ... Yet if there is a problem with embrace not receiving the invoice due to changes in their system processing methods I would not be reimbursed. as was the case for several years Receipts were sent in to what was then the original processing center not knowing of any changes having been made thus causing my claims to never have been seen and of course not being processed Embrace told me no matter what it's my responsibility and embrace holds themself at NO fault At $2,625.00 yearly is this truly the way to go?

Insurer: Embrace

By: Roger Belanger

Verified August 28, 2025

MetLife has been great!

MetLife has been exceptional to work with. I have had their pet insurance for over two years now and never had any issue filing claims or getting reimbursement per my policy.

Insurer: MetLife

By: daleanne

August 28, 2025

Never Filed a Claim, yet I was Rewarded with Price Hikes

I never once filed a claim and yet they continued to hike my premium, getting to a blinding $100 bill this year. I made a request to cancel in May of this year, which they countered with lowering my coverage, so I accepted. A new policy was underwritten and enacted in June. They wrote me in July to say they cancelled my policy anyway. I asked why, they cited the May request. Okay, fine. I don’t understand why THEY reopened the request after it was ALREADY resolved through a compromise they proposed. I’ve just wrapped up another round of unnecessary discussion because now, in August, they’ve reopened the ticket AGAIN to say “they’ll look into my inquiry and respond promptly.” So I answered that this was a futile attempt, which then they responded with a condescending email stating that since the policy was cancelled, they cannot reinstate it. Good grief. Overall I’m exceedingly disappointed in their service, and especially their mismanaged, disorganized “inquiry system.” Save yourself the headache. Don’t go with HealthyPaws.

Insurer: Healthy Paws

By: Micaela Flournoy

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