218,042+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 218,042 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

218,042 total


Most selected providers in "April, 2026"

This chart shows the distribution of the most selected pet insurance providers in April, 2026.

Providers with highest rating

Embrace

19,820 reviews

4.9
Healthy Paws

11,131 reviews

4.9
Fetch

5,465 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

14,911 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified September 02, 2021

I hope it continues to be cheaper than…

I hope it continues to be cheaper than other insurance company

Insurer: Sonnet

By: Frederic

Verified September 02, 2021

During the pandemic

During the pandemic, I have asked the insuerer to reduce the rate while I'm off work and I will be using my car as much as I use to. The insurerer is not able to help me and they are not really to reduce the rate. They are no help during the pandemic. Time to change to different insurance.

Insurer: Sonnet

By: Sandip

September 02, 2021

The worst customer service I have ever…

The worst customer service I have ever experienced. Takes forever for anyone to answer a call. Sent in a claim and got the run around about the claim being processed and paid. I was told over and over that my vet never sent the necessary records which I found out was not the truth so I ask the vet to send them to me so I too forwandered them on. Then they needed additional information from my vet which I found out they received but the records were never sent to the review person's until I called. Now I am told I have to wait another 30 days while I continue to pay my premium not knowing if our claim will be paid or not. I have spent hours on the phone talking to so many different individuals with different stories being told to me. The stress and time spent is not worth it.

Insurer: Healthy Paws

By: Sharon

September 02, 2021

Reliable insurance, claims are processed quickly and correctly

We've had Healthy Paws insurance for our girl for over 5 years. During that time, we have received solid customer support and efficient claims processing. Recently, our dog was in an ER for 14 days. Healthy Paws accepted and processed all claims related to this stressful, expensive experience. We are very grateful.

Insurer: Healthy Paws

By: Bob

Useful
Verified September 02, 2021

Payment offered, policy canceled.

Received a notice to provide a one time credit card for payment, which I did gladly. That card was never charged, or even attempted to be charged. My policy was canceled. As soon as I can pull my car insurance without a large penalty fee, I'll be pulling it as well.

Insurer: Sonnet

By: Amanda

Verified September 02, 2021

They where great up until we opened …

They where great up until we opened our home base business and learned that once we where operating they could no longer offer us home insurance. They do not insurance any home base business, so look else if you have this situation. Then they increased my auto insurance because we didn’t have multiply policy.

Insurer: Sonnet

By: Mike

Verified September 02, 2021

Fast and Less Expensive

I switched to Sonnet Insurance two years ago. I applied for a quote online and was approved online. My insurance premiums were about half of what I had been paying to the bank that held my previous policies. I recently purchased a new vehicle. The insurance coverage for this vehicle was added to my policy in about three minutes. Sonnet does increase its premiums annually, but not the ridiculous increases (11% in one year!) that I was subjected to by my former insurer. I am a satisfied customer and have advised my son to switch to Sonnet for his insurance coverage.

Insurer: Sonnet

By: Lars

Verified September 02, 2021

sonnet insurance is one of the you…

sonnet insurance is one of the you cannot go worry

Insurer: Sonnet

By: John

Verified September 02, 2021

I love sonnet

I love sonnet. Saved lots of money. No wait when you call for help

Insurer: Sonnet

By: Abraham

Verified September 02, 2021

Do not like having a live insurance rep…

Do not like having a live insurance rep ever being available. The web only option is sometimes confusing and support is hard to locate.

Insurer: Sonnet

By: MIKE & CHERYL

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