221,891+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 221,891 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

221,891 total


Most selected providers in "May, 2026"

This chart shows the distribution of the most selected pet insurance providers in May, 2026.

Providers with highest rating

Embrace

19,923 reviews

4.9
Healthy Paws

11,282 reviews

4.9
Fetch

5,739 reviews

4.9
Trupanion

55,033 reviews

4.9
Pets Best

15,167 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

November 01, 2021

I really love spot the process has been…

I really love spot the process has been east and seamless I look forward to using this insurance for my fur baby and possibly switch my others?

Insurer: Spot

By: Krystal Clinton

Verified November 01, 2021

It was easy and straightforward

It was easy and straightforward. I got exactly what i wanted and the process wasn't a headache.

Insurer: ASPCA

By: Maya Vaughan

November 01, 2021

Do not use Sonnet Insurance!

Do not use Sonnet Insurance. I was in an accident 2 weeks ago and called everyday since then to speak to an adjuster. Every time I called they would tell me an adjuster would get back to me by end of day or the next morning. It took me emailing the Ombudsman of Sonnet to finally get an adjuster. Then when I finally got an adjuster she never called me at the time we arranged. I called her several times and emailed, it took me calling customer service for her to get back to me finally today, where they tell me they will not cover anything. My car had been towed and has been sitting at a lot for over 2 weeks. And she tells me that to fix the car it is out of pocket. What have I been paying towards every month for them to pay for nothing. I will not be going with Sonnet for my new car, that is for sure.

Insurer: Sonnet

By: Savannah

November 01, 2021

Bad they would take your money and tell…

Bad they would take your money and tell u lies and and keep ur bank info Fraud stuff going on bad customer service

Insurer: Sonnet

By: Smiley Blood

November 01, 2021

Good Insurance, Bad Turnaround Time.

I've had PB insurance for a couple years. It was my first experience with pet insurance. It started out very good (5 stars). The turn around time on reimbursement was reasonable. In the last year this has not been the case. The cost of vet care is very high and the reason that we have insurance is because of the cost. Most people can't afford to wait over a month to get reimbursed. We had one dog who was insured with Nationwide. When a claim was eventually filed it took under two weeks for reimbursement. Pet's Best needs to work hard on this aspect of their program. Otherwise I am satisfied with the insurance.

Insurer: Pets Best

By: Debra Miller

November 01, 2021

Takes forever to get your money back!!!

Takes forever to get your money back!!!

Insurer: Pets Best

By: larry mylek

Verified November 01, 2021

I'm thinking Will need to look onto…

I'm thinking Will need to look into finding a better pet insurance. I have submitted 3 claims. The first on the 16 pf September, then 2 days later Had to summit another one. The most resent about a week or two. I understand there is a process and some waiting but I don't even know if I'll receive any reimbursement this year. They dp keep sending reminders that they are sorry for the delay, that is taking longer than usual, but it's getting ridiculous.

Insurer: ASPCA

By: Elena Rosales

November 01, 2021

This is the worst company I have…

This is the worst company I have dealing with. After years of paying the monthly premiums they declined my $400 legitimate claim stating I didn't show proof it wasn't a pre-existing condition. They asked me to supply records going back 10 years! Plus they say I ran out of time. My vet supplied records going back 4 years but that wasn't enough. These people are criminals. They say all the right things but do nothing.

Insurer: Healthy Paws

By: Customer

November 01, 2021

Pets Best came through for me

My dog had very expensive surgery for his eye, lots of pre and post surgical testing and follow up, never had a problem with the claims process and the customer service is great! I highly recommend.

Insurer: Pets Best

By: margaret

Useful
Verified November 01, 2021

Received a quote and even got a call back

Received a quote and even got a call back to help me with finishing the process. This is the first time in insuring my 6 year old Havanese. Looking forward to just having the comfort of just knowing my fur baby is covered.

Insurer: Prudent Pet

By: JustAnswer Customer

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