209,697+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,697 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I’m waiting for my pets Insurance
I’m waiting for my pets insurance plan …effective date December 7th.,then I’ll be able to write a review.
Insurer: Nationwide
By: customer
Having pumpkin insurance has been
Having pumpkin insurance has been. Lifesaver for toto!!
Insurer: Pumpkin
By: Friend
Takes your money and will drop you if your pet has any issues.
Had coverage with them for 2 years, my dog had her first seizure a year into coverage, they covered the first visit for that ($180), she then had 2 more seizures 8 months later and those vet bills were significantly higher and they decided to deny coverage and illegally claim it as a pre-existing condition, despite covering the condition when the vet bill was only $180 eight months prior. Scam company, happy to collect your money when your pet is healthy, but will drop you as soon as you need their assistance. UPDATE: I called the number listed in the response below to discuss further and they told me they made a mistake covering the first seizure visit. So not only will they deny you once you exhaust your deductible, they will claim they made internal errors and deny all future claims once you actually need to use their benefits. Absolute scum. They even fired their CFO in March '25 for whistleblowing their unethical practices regarding denying claims, look up "Gordon Lavalette"
Insurer: ASPCA
By: Robert Sardinas-Wyssling
Ken was amazing made every step easy
Ken was amazing made every step easy
Insurer: Nationwide
By: customer
Easy accessibility
Easy accessibility, improved payment in a timely manner.
Insurer: MetLife
By: Miriam Miller
We bought Met Life Pet Insurance based…
We bought Met Life Pet Insurance based on a thorough review of cost vs. benefits. When we needed to renew our policy, their premium costs skyrocketed. We negotiated a little lower premium, and renewed with them again because one of our two dogs had a pre-existing condition requiring dental extractions. That surgery was performed 8/22 and Met life it seems has buried the claim and never paid it. Every time we call, they ask for the same information over again, or alternatively, they tell us the same story over again. No one seems to be able to help us get the claim paid. Beyond frustrated. My husband has spent endless hours in multiple conversations with customer support and no resolution. Today my husband is giving it is all, in an attempt to escalate the claim. Wish us luck!!!
Insurer: MetLife
By: Karen Codispoti
They make it very hard to get coverage…
They make it very hard to get coverage for some items prescribed by your vet. My pet needed a medication my Dr did not carry so I was told to order it online, but since it is a supplement they didn’t ask for the pets info and MetLife won’t accept the invoice without the pets name.
Insurer: MetLife
By: Catzeye
Where is the value?
Having worked in the insurance industry for 5 years many years ago, I have a basic understanding of how the “system works”. In our case, we are paying $981 annually - submitted $697 in claims over 3 years and Pets Best has only paid out $200. Where is the value?
Insurer: Pets Best
By: Kmac
Very easy and straightforward.
Very easy and straightforward.
Insurer: Prudent Pet
By: shannon