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There was an error on the part of the vet that I was unaware of.
There was an error on the part of the vet that I was unaware of. I received a rejected notice after a confirmed claim and after the surgery was done. I was at work and unable to read the whole thing. Just a suggestion, put something in the body of the email that states second claim for same procedure, or whatever is needed so the client doesn't panic. Other than that, the service, given the time required, was excellent. And I thank you from the bottom of my heart. My furbaby us doing awesome.
Insurer: Trupanion Canada
By: Irene
oustastanding service
trupanion is quick and responsive in acessing claims. they are standing behind the product that i bought.
Insurer: Trupanion Canada
By: dale
Quick!
Very quick turnaround
Insurer: Trupanion Canada
By: James
Alexia was so pleasant to talk with and she resolved my issue.
Alexia was so pleasant to talk with and she resolved my issue. I will continue to recommend Trupanion
Insurer: Trupanion
By: Debbie
Ashley listened and figured out what I needed to add to my claim in order to get paid.
Ashley listened and figured out what I needed to add to my claim in order to get paid.
Insurer: Trupanion
By: Daniel
Alexia was so pleasant to talk with and she resolved my issue.
Alexia was so pleasant to talk with and she resolved my issue. I will continue to recommend Trupanion
Insurer: Trupanion
By: Debbie
Each and every time over our 10 years it has been a smooth experience.
Each and every time over our 10 years, it has been a smooth experience. I submit the claim, get email Communication and receive the reimbursement check in a timely Manner.
Insurer: Trupanion
By: Renee