216,890+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,890 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Prompt response
Prompt response. Thoughtful explanations. Ease of communication.
Insurer: Trupanion
By: Sonja
The portal has been broken
The portal has been broken Since October 2025. Every time I open a claim there’s an error so I’ve had to email everything to submit my claims. I’ve called and spoken to numerous people and no one can tell me when it will be fixed. They don’t answer emails most of the time, there are so many delays. I’ve been a customer since 2020 and the experience used to be great. It’s terrible now.
Insurer: Pets Best
By: MD
He was able to answer all of our…
He was able to answer all of our questions quickly and thoroughly. He explained everything clearly and precisely.
Insurer: Fetch Canada
By: Tracy Schultz
Fast and straight forward
Fast and straight forward. Happy with the recommended plan.
Insurer: MetLife
By: Gianni Campuzano
ESAY TO ENROLL AND NOT TO LONG TO WAIT
ESAY TO ENROLL AND NOT TO LONG TO WAIT
Insurer: MetLife
By: JOHN PORTILLO
It is easy to file the claims with Spot…
It is easy to file the claims with Spot Pet. We had to euthanize our dog Max last month and they sent a beautiful sympathy email and also cancelled his insurance without my having to ask. They also called and said how sorry they were that our dog passed.
Insurer: Spot
By: Connie Meyers
Great for the purchase
Great for the purchase
Insurer: MetLife
By: Benjamin Wartenbach
Love the Spot App
Easy app to maneuver, quick to get reimbursed. These days we like easy, and spot is easy! Make sure you look at your deductible and how much they will pay on a yearly basis, but it’s all there when you sign up, with options.. 5 stars!
Insurer: Spot
By: John K.
adoro claims experience
Very quick response no issues :-)
Insurer: Adoro
By: Tracy
Very disappointed with customer service…
Very disappointed with customer service since I signed up in October. I haven’t even had a claim yet. After several emails they are unwilling to answer questions regarding coverage and keep spewing general legal jargon. I’m getting the impression they will find every way to deny a claim. They are completely overpriced as well. I’ve also received conflicting and incorrect information in the past over the phone. I’m really frustrated and ready to cancel.
Insurer: Trupanion Canada
By: Stefanie S