216,890+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 216,890 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

216,890 total


Most selected providers in "March, 2026"

This chart shows the distribution of the most selected pet insurance providers in March, 2026.

Providers with highest rating

Embrace

19,788 reviews

4.9
Healthy Paws

11,076 reviews

4.9
Fetch

5,403 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

8,940 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified April 09, 2026

Prompt response

Prompt response. Thoughtful explanations. Ease of communication.

Insurer: Trupanion

By: Sonja

April 09, 2026

The portal has been broken

The portal has been broken Since October 2025. Every time I open a claim there’s an error so I’ve had to email everything to submit my claims. I’ve called and spoken to numerous people and no one can tell me when it will be fixed. They don’t answer emails most of the time, there are so many delays. I’ve been a customer since 2020 and the experience used to be great. It’s terrible now.

Insurer: Pets Best

By: MD

April 09, 2026

He was able to answer all of our…

He was able to answer all of our questions quickly and thoroughly. He explained everything clearly and precisely.

Insurer: Fetch Canada

By: Tracy Schultz

Verified April 09, 2026

Fast and straight forward

Fast and straight forward. Happy with the recommended plan.

Insurer: MetLife

By: Gianni Campuzano

Verified April 09, 2026

ESAY TO ENROLL AND NOT TO LONG TO WAIT

ESAY TO ENROLL AND NOT TO LONG TO WAIT

Insurer: MetLife

By: JOHN PORTILLO

Verified April 09, 2026

It is easy to file the claims with Spot…

It is easy to file the claims with Spot Pet. We had to euthanize our dog Max last month and they sent a beautiful sympathy email and also cancelled his insurance without my having to ask. They also called and said how sorry they were that our dog passed.

Insurer: Spot

By: Connie Meyers

Verified April 09, 2026

Great for the purchase

Great for the purchase

Insurer: MetLife

By: Benjamin Wartenbach

Verified April 09, 2026

Love the Spot App

Easy app to maneuver, quick to get reimbursed. These days we like easy, and spot is easy! Make sure you look at your deductible and how much they will pay on a yearly basis, but it’s all there when you sign up, with options.. 5 stars!

Insurer: Spot

By: John K.

Verified April 09, 2026

adoro claims experience

Very quick response no issues :-)

Insurer: Adoro

By: Tracy

Useful
April 08, 2026

Very disappointed with customer service…

Very disappointed with customer service since I signed up in October. I haven’t even had a claim yet. After several emails they are unwilling to answer questions regarding coverage and keep spewing general legal jargon. I’m getting the impression they will find every way to deny a claim. They are completely overpriced as well. I’ve also received conflicting and incorrect information in the past over the phone. I’m really frustrated and ready to cancel.

Insurer: Trupanion Canada

By: Stefanie S

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