217,980+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 217,980 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

217,980 total


Most selected providers in "April, 2026"

This chart shows the distribution of the most selected pet insurance providers in April, 2026.

Providers with highest rating

Embrace

19,820 reviews

4.9
Healthy Paws

11,128 reviews

4.9
Fetch

5,461 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

14,906 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified September 07, 2021

Because they have always been a great provider of Pet Insurance & very kind when speaking to them!

Because they have always been a great provider of Pet Insurance & very kind when speaking to them!

Insurer: Trupanion

By:

Useful
Verified September 07, 2021

Mila’s review

Always professional, friendly & fast turn around. Never had a problem. Love you guys

Insurer: Trupanion

By:

Useful
September 07, 2021

Extremally bad insurance

This insurance is only good as long as you pay the premium. By this point they are simply wonderful If at one point you dare to claim your vet, expenses they suddenly develop severe amnesia in concern to your submitter invoices, and after some gentle reminder they start to bombard you with dozens of emails, containing a list cervices they DO NOT cover. This long list includes vet. exam, medicine, surgeries.. Literally: nothing is there they are actually covering!. Unlike the promise of 80% coverage of everything, (at the policy signing), they cover about 10% of your clime at the reality. Healthy paws insurance is a complete waste of your money.

Insurer: Healthy Paws

By: Vera

Useful
Verified September 07, 2021

GREAT

Easy, fast, friendly and fair.

Insurer: Sonnet

By: Dino

September 06, 2021

I would give them a zero except that is…

I would give them a zero except that is not an option. We have been loyal clients of Trupanion for 13 years. We have had 4 policies with them and currently have 3 animals covered. We were just informed that there is no zero timeframe in which we are allowed to decrease our $1000 deductible. That the deductible that was chosen will remain for the lifetime of the policy. Essentially this ensures that we will not make a claim for the duration of our policy. Interestingly enough new clients can sign up with options of 0,$200, or $500 deductibles but the clients who have been loyal for the life of their pets get hosed. Such bad business.

Insurer: Trupanion Canada

By: K.Anderson

September 06, 2021

Pre existing condition

In a nutshell, everything is a pre existing condition. Prior to getting insurance my cat was treated for gingivitis. In 3 subsequent years while insured, and with annual wellness exams, no problem. My cat recently had surgery for tooth extractions, unrelated to 3 years ago. Insurance covered the problem, but refused to reimburse me, claiming pre existing condition. Many other similar reviews posted related to fictitious pre existing conditions. 3 years premiums paid, 1 claim after 3 years, no payment. Unethical practices, sweet as pie on the phone, just don't expect your policy to be honoured.

Insurer: Trupanion Canada

By: Ja Sh

September 06, 2021

They did an excellent job handling Grizzly’s claim.

My Shepherd took a bad fall injuring 3 discs in his back causing him to have surgery. The claim process went extremely smooth, they took care of the cost within a week.

Insurer: Healthy Paws

By: Jan

Useful
September 06, 2021

Outrageous price increases

I signed both of my dogs up for healthy paws in 2015 and 2016. When first enrolled the insurance was around 100 per month for both of my pets. I understand prices need to be increased each year. However for my 2 dogs I am now paying 303 a month and they say claims do not increase based off of your pets claims. Unfortunately both of my dogs have had some health issues over the last few years which resulted in quite a few vet visits. Multiple times claims had been denied or not paid as they marked it as preventative care. I'm sorry but what dog normally gets bloodwork done multiple times a year that would be preventative. My vet has even sent forms in from visits to show that it was not a wellness checkup. Paying over 4000 a year with my deductible seems a little outrageous and who can really afford this? From what I have noticed is your insurance will stay lower as long as you don't put many claims in on your pets.

Insurer: Healthy Paws

By: Jess

Verified September 06, 2021

My German Shepherd’s injury

My German Shepherd fell causing an injury to his discs in his back, this lead to surgery and the removal of three discs. This type of injury requires a neurosurgeon we used Dr. C. Jurney she’s terrific. This type of surgery is on the expense side and I’m so glad we have Healthy Paws Insurance. We filed the claim and they took care of it within a week. I call that excellent service they even emailed me to see how Grizz was doing.

Insurer: Healthy Paws

By: Janni

September 06, 2021

I previously gave sonnet a five star…

I previously gave sonnet a five star rating. Wish I had not. I now give it a zero. Once you are a loyal customer they fleece you. Your rates go up yearly. Even when you have never made a claim. They think since you are a customer, you won’t take the time o research other companies, so they increase your rates. I will not and would not ever patronize this company again. By taking five minutes, I contacted other insurance companies and had a much lower quote. So I will not recommend Sonnet. They are a one trick pony. I have been with them for several years and will not ever give them my business again. Be aware of how on line insurance companies work. They are unscrupulous. Most companies give you a preferred rate for being a loyal customer. Not sonnet. If you are a loyal customer, never make a claim, your rates increase. Please look elsewhere for insurance.

Insurer: Sonnet

By: Meredith Gray

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