221,891+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 221,891 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Because the associate was helpful with what I needed.
Because the associate was helpful with what I needed.
Insurer: Trupanion
By:
recommended puppy plan
because prices do not increase based in age
Insurer: Trupanion
By:
You did not cover the vet bill to diagnose what was causing my dog to cough!
You did not cover the vet bill to diagnose what was causing my dog to cough!! But covered the medication! Why !
Insurer: Trupanion Canada
By:
Claim process painless
Timely and straight forward sent directly from the vet office!! Thank you
Insurer: Trupanion Canada
By:
Trupanion enrollment
Simple and easy enrollment with agent.
Insurer: Trupanion Canada
By:
Prix abordable
Bon service en ligne et la franchise/maladie bonne à vie et non par année est super intéressante.
Insurer: Trupanion Canada
By:
caring for my pet
As Canadians we tend to forget the real cost of health care. Caring for pets can be expensive so it makes sense to have pet insurance. Trupanion has made it much easier and less stressful for me to give my pet the care he needs .
Insurer: Trupanion Canada
By:
Great service, high cost.
All in all claims experience is fantastic. Cost is not. So, in response to your question, if your costs were more competitive, you might get a 10.
Insurer: Trupanion Canada
By:
Mixed feelings
Trupanion was a huge saving grace for the life of our dog. Unfortunately we lost her in February to cancer, but Trupanion allowed us to make decisions based on quality of life, not finances. I totaled our claims and they were over $75K throughout her life. Very easy to submit through clinics, and never had to worry about paying up front. I would have given 5 stars, but their monthly premium felt a bit like robbery. In the 9 years we had her, our monthly premium had increased over 250% by the end. Also, very distasteful at time of euthanasia. Trupanion had sent an email notifying that our policy had been cancelled and closed out (since my dog had passed away) before I had even left the vet clinic after losing her. It felt very heartless. As you progress with Trupanion you become trapped; either raise your deductible, pay the crazy monthly premium increases, or cancel insurance with pre-existing conditions for other providers. I have mixed feelings about Trupanion because they obviously saved us a ton of money, but their monthly premiums are more than my home insurance and feels like they are taking advantage of pet owners. It feels a bit irrelevant to claim that your monthly premiums don't increase based on your claims, but that they increase based on claims in your area. Therefore, my claims obviously contribute to claims in my area. It's actually infuriating how expensive these monthly premiums have become, and I know that many other Trupanion members are feeling very robbed by these premium increases yearly. It has caused me to shop around for my next pet, even though I had been with Trupanion for 9 years. EDIT: Continue to be disappointed with Trupanions stock response regarding their pricing when other providers have much lower premiums, covering the same advanced technology Trupanion claims drives their prices. They completely bypassed my feedback regarding their process when an animal is euthanized and focused solely on their stock response. I’m not sure why they offer to discuss their pricing when you will just be given the same response over and over.
Insurer: Trupanion Canada
By: Lindsay Johnson
So far so good
So far so good! I'm liking the steady monthly payments and it was pretty easy to set up! Nothing but positivity so far.
Insurer: Sonnet
By: Anthony