154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

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Trupanion

63,005 reviews

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Category with most reviews

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Verified June 13, 2022

Excellent help with my new pup

Easy and reminder was very much appreciated:)

Insurer: Trupanion Canada

By: Melanie

Useful
Verified June 13, 2022

Excellent customer service

Tammy was excellent and answered all of my questions

Insurer: Trupanion Canada

By: Lisa

Useful
Verified June 13, 2022

Best insurance!!!

The coverage is amazing, quick and wonderful service.

Insurer: Trupanion Canada

By: Avril

Useful
Verified June 13, 2022

They are understanding and very pleasant and friendly.

They are understanding and very pleasant and friendly.

Insurer: Trupanion Canada

By: Karen

Useful
Verified June 13, 2022

First Impressions

We had narrowed it down to a couple of insurance providers but in the end our decision to go with Trupanion came down to our experience with one of your sales reps. The rep was knowledgeable, informative, thorough and patient. Never once did I feel rushed or pressured to sign up. Overall great experience.

Insurer: Trupanion Canada

By: Jason

Useful
Verified June 13, 2022

You are always there your staff is always pleasant and efficient.

You are always there, your staff is always pleasant and efficient. They find your file quickly and tend to business in a competent and friendly manner which is so reassuring. Your Chat person did not rush me nor did she find my numerous questions ridiculous and offered advice and answers that where so helpful and relevant. Thank you for maintaining such excellent training and staff for the almost nine years I have been with you.

Insurer: Trupanion Canada

By: Sharrie-Ann

Useful
Verified June 13, 2022

After years of wonderful service you have changed how you work claims and reimburse Vets.

After years of wonderful service you have changed how you work claims and reimburse Vets. It is a disadvantage to me, who pays your bills, and to them. Further I was misinformed by Trupanion and I made it very clear that I expect a phone call from a more senior person. Which has NOT happened. You used to have superb customer relations and now you are average at best. I have had 2 dogs insured with you since 2012 and I am extremely disappointed in your recent performance.

Insurer: Trupanion

By: Patricia

Useful
Verified June 13, 2022

Always a good experience.

Always a good experience. Nice people answering dumb questions.

Insurer: Trupanion

By: Debbie

Useful
Verified June 13, 2022

Trupanion - A Pet Owners Best Friend!

As always the staff was very helpful and knew their product extremely well! They are the company's greatest asset. Keep up the excellent work!!!

Insurer: Trupanion

By: Charles

Useful
Verified June 13, 2022

Because of the ease of submitting claims on my phone how quickly you settle claims how clear the explanations are whether pro or con and how great your customer service is when I need to speak to a human.

Because of the ease of submitting claims on my phone, how quickly you settle claims, how clear the explanations are whether pro or con, and how great your customer service is when I need to speak to a human. All excellent. I couldn’t be happier. ??

Insurer: Trupanion

By: Debra

Useful

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