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Easy-Peasy!
Very intuitive system with easy to understand prompts!
Insurer: Embrace
By: Sheila McKellar
Great customer service & sales team
Spoke with Samantha in customer service first, she was very nice and helpful in connecting me with the department I needed. Connected me with Amanda in sales as I wanted to add my new puppy to my existing policy. She was very kind and answered all my questions with explanations of coverages. She even sent me an email with all my fur babies policy due dates, which is rather helpful because I now have 4 fur babies. Would recommend Fetch to anyone looking for pet insurance.
Insurer: Fetch
By: Michael Bartko
Spinal Surgery
My Dachshund had to have spinal surgery. I was so worried about making appointments and her medication that I didn't think about the bill until I got it. I had submitted the paperwork to Fetch and they took care of the rest. I'm forever thankful to Fetch!
Insurer: Fetch
By: Sue
Take your money and run because that’s…
Take your money and run because that’s what this company will do to you. Every emergency claim I put in is denied. They make up excuses saying my deductible ($150) is higher. The bill comes out to over $200 I think I’ve met the deductible and should be covered at this time…. NOPE! I’ve paid more money out of my pocket with this insurance than ever. They will never help your pets or your wallet. Typical insurance company.
Insurer: Figo
By: Michael Salerno
Highly Recommended
Metlife Pet Insurance makes it super easy to upload claims in an efficient manner. Payment from Metlife is also easy as Zelle is used. So, the gap between submitting a claim and receiving payment is usually super quick. Also, compared to other pet insurance plans, Metlife offers reimbursement for a lot of conditions and procedures.
Insurer: MetLife
By: Roseann
Easy to follow instructions on your…
Easy to follow instructions on your website, prompt payment of claim.
Insurer: MetLife
By: Susan
Was easy as 1 2 3...
Aileen was very helpful it was a breeze signing my puppy up, now no worries, she was very knowledgeable and answered all my ?'s thanks so much Fetch!!!! Erin and Neo!!!
Insurer: Fetch
By: Erin Cook
Best Pet Insurance out there
Best Pet Insurance out there. Made my first two claims and they went without a hitch. Amazing prompt payments.
Insurer: Spot
By: Leigh Sanders
Customer service via phone call was…
Customer service via phone call was courteous and professional. Claims were efficiently handled, easy to submit, and promptly paid.
Insurer: Spot
By: Laurie Mobilio
It’s probably too soon for me to make a…
It’s probably too soon for me to make a fair assessment. The staff are wonderful people to communicate with, but so far I have been very frustrated with the reimbursement process. Also, as helpful as the staff might be, there doesn’t seem to be much communication between departments, which causes me to have to resubmit information. I know that it is necessary that they receive details on the doctor visit to process claims, but I am still waiting to receive any reimbursement for care. I will look further into what I may be doing wrong, and give it some more time
Insurer: Pumpkin
By: Roger Gibbon