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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Expensive
The process is nice and seamless but started off paying less than $50 a month to now paying over $80 a month in just 3 years with my employer discount . The year to year increase is insane when I have a medium size pup, 4 yo with no health issues. I haven't had the time to research other insurance companies so I continue to pay unfortunately.
Insurer: MetLife
By: Rachelle
Staff was friendly and professional
Staff was friendly and professional. She was knowledgeable and was able to help me quickly.
Insurer: Spot
By: Diana Ronquillo
Timely response and fair coverage of…
Timely response and fair coverage of expenses and kind honest knowledgeable reply when called.
Insurer: Trupanion
By: Kristen
Had to call you get help and they were…
Had to call you get help and they were very helpful and pleasant to deal with
Insurer: Trupanion Canada
By: Paul
Excellent Service
The time from i first submitted the claim, spoke to someone about missing documentation, and receiving the funds was very short. Everyone i a poke to was courteous and genuinely seemed to care for the well-being of my pets. 100% the best.
Insurer: MetLife
By: Customer
Wonderful insurancefor your pets!
This is by far the best coverage you can get! Just wish there was pre-existing.
Insurer: Trupanion
By: Diane
Glitchy
My dog is on continuous medication - gabapentin. I have gotten refusals because I have not included a picture of the bag of the medication, bottle of the medication, ect. It’s in his records that he’s on this medication continuously. The app has also been very glitchy. I have to open and close it at least 3-5 times to make a claim
Insurer: MetLife
By: Erikka Elsbury
Spot Insurance has been amazing!
Spot Insurance has been amazing! I really enjoy this insurance company, the website is easy to follow and it is easy to submit claims and get organized with insurance paperwork.
Insurer: Spot
By: Mackenzie Keen
We have had Embrace for over 4 years…
We have had Embrace for over 4 years and have been very satisfied with them. The fact that we have coverage for our 13 year old dog is very comforting. They have paid for 2 different cancer surgeries and countless meds. Their website is very easy to navigate for claims, and all their staff is very friendly and helpful if you need to call. Highly recommend.
Insurer: Embrace
By: US