209,697+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,697 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Easiest and fastest experience…
Easiest and fastest experience submitting a claim. I did it in under 5 minutes from my phone and received approval in less than an hour. Absolutely outstanding!
Insurer: Embrace
By: Sarah M
Aileen was fantastic at answering all…
Aileen was fantastic at answering all of my questions and getting me set up
Insurer: Fetch Canada
By: James Johnson
Fast and Easy Process
It was easy to process my claim online and I received payment immediately upon approval.
Insurer: MetLife
By: customer
They were so responsive with payment of…
They were so responsive with payment of claims when we had a sick doggie
Insurer: MetLife
By: Dawn Denison
Disappointed
I honestly believed my reimbursement claims for my pet’s wellness visit fees was going to be covered more than what it turned out to be.
Insurer: Pets Best
By: Luz Houston
I could not be happier.
My first time using the insurance and my deposit was in my account from a wellness check and shots within two weeks of my pups appointment. My wife has another imsurance company on her dog and they don't even cover wellness checks. I could not be more staisfied with my choice of Fetch Insurance.
Insurer: Fetch
By: Scott Welch
What it's like..
Never had pet insurance before. It was easier than I thought. Fetch made it a very smooth experience.
Insurer: Fetch
By: Bianca
Efficient Clsim
I appreciate being able to call initially and get my procedure pre approved (call helped me learn how to do it). Once procedure was done submitted claim took as long as I expected and covered what I was expecting. I was able to verify payments went through.
Insurer: Fetch
By: Brynn
Carla was very helpful and sweet and…
Carla was very helpful and sweet and answered all of the questions that I had! She also helped me figure out what I needed to do to set up my pet insurance !
Insurer: Fetch Canada
By: Jen and
WORST Pet Insurance I've had.
This is the worst pet insurance experience I’ve had. Your website and online platform have been nonfunctional for months, making it nearly impossible to manage claims. My coverage is being denied for “pre-existing conditions,” even though the symptoms are new and fall well within the active policy period. I’m also being asked for additional documentation (an itemized invoice) that was already submitted with the original claim. When I try to upload it again through the portal, it simply doesn’t work. It genuinely feels like these obstacles are intentionally put in place to discourage customers from pursuing valid claims. I doubt anyone will read or respond to this review to address these serious service issues. If I’m not contacted, I will be canceling my policy before the next billing cycle.
Insurer: Pets Best
By: Enes