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Pets Best has been great
Pets Best has been great! It's been almost two years since I brought home my rescue and the peace of mind having this insurance brings is priceless. The price is much better and I feel that I get a lot more than people I know with other insurance companies.
Insurer: Pets Best
By: Laura
Pet’s Best made the claim submission…
Pet’s Best made the claim submission process seamless. I was very pleased by how my claims were processed and I am glad to have them as my pet insurance provider.
Insurer: Pets Best
By: Jillian Fust
If I could give them zero stars I…
If I could give them zero stars I would! Despite what my specialist has repeatedly told the insurance adjusters they think they are above a Drs knowledge in choosing if a condition is pre-existing or not! They disregard factual evidence that is presented to them and come up with their own verbiage to deny your claims! Some adjusters enjoy using gas lighting tactics and simply ignore you when they are called out. Jenna Mahan and Alissa Tyminski have been horrendous to deal with and look for every possible loop hole and google article to deny your claims even if a Dr states otherwise. Suck on a cockkkka doodle dooyou not this same day they f*cki$ng attempted to hack my google account probably in hopes of removing my reviews. Shady ass mother f*kkkkers.
Insurer: Embrace
By: Angela Hale
Trupanion is amazing!
I’ve had my chihuahua insured with Trupanion for 2 years now. It is the best money I have ever spent! During that first year my Chihuahua had two episodes of ingesting a foreign substance, which required lengthy visits to the animal ER. Trupanion was there for us both times. My Chihuahua also has issues with his hind knee. Trupanion has helped us with that issue twice. I am extremely impressed with their customer service, the employees on the other end of the phone are kind, compassionate, and helpful. I was recently able to switch over my payments from my Visa to my checking account. The employee who helped me with that was kind and had a lovely sense of humor. Trupanion gives me a sense of security in knowing that when major illness or injury strikes, my Chihuahua is going to be looked after regardless of how much money I have in my bank account. I highly recommend Trupanion to anyone with a pet who is a member of their family.
Insurer: Trupanion Canada
By: Chelsea Grunert
We will see
I have had some issues with getting clams processed, but it finally went through. I've increased my rating at this time. We will see how future experience goes. I will continue to increase if the issues are actually improved.. if I continue to have further issues, I will keep my review updated with any negative ongoing experiences as well. Hopefully it doesn't take months to process the next time I submit a claim, and hopefully the customer service is a little more helpful if contact becomes necessary.
Insurer: ASPCA
By: MElam
Watch out for terms that are not disclosed
Watch out for terms that are not disclosed in their marketing: Claims limited to percentage of "Usual and Customary". Reimbursements are not adjusted for costs in different cities, and are inadequate for high-cost areas. Little to no information is provided in advance about typical reimbursement rates, rather you need to presubmit a bill for advice, after you have the plan. Cumbersome and unrealistic. They should at least provide sample reimbursement scenarios for various standardized situations, as is done with human healthcare. Also, claims denied after 270 days after service, even during Covid emergency. Too expensive for what you get. Used to be a good policy, not any more. The plus side is that the salesmen, and perhaps the claims agents, are happy to spend a lot of time on the phone with you, if you like that sort of thing. I would prefer those resources be used to increase reimbursements, not just talk.
Insurer: ASPCA
By: Concerned Citizen
Best full.coverage
This is insurance covers things that the other insurance companies do not. Breed specific conditions are not covered by most policies nor is dental. This plan covers both.And having the option to upgrade to wellness plans keeps your pet healthy
Insurer: ASPCA
By: Kaden Mahaffa
So far so good
After comparing several pet insurance providers I chose ASPCA PET HEALTH. The sign up was easy. I am about to submit a claim for our puppies’ first vet visit. I guess we’ll see how the service stacks up.
Insurer: ASPCA
By: Dennis Ehrhart
Claim service is poor
Claim service is poor. I submitted a claim for a growth on her paw. My vet submitted all required documentation. First, HP never received it, second time they lost it. Now they closed the claim because of lack of documentation. Vet sends all documentation again. The third time. Now, they opened/appealed the wrong claim! Three weeks later, no claim determination. HP needs to reopen their offices and get their staff back to work. Lots of disconnected/dropped calls. By the way, the dog is four years old. HP wrote the insurance when she was a puppy. Why would you need 4 years of medical documentation? There are no preexisting conditions that would not be covered/outside of the exclusions listed in the contract. I will be complaining to my state insurance department. The policy number is 568075.
Insurer: Healthy Paws
By: DissatisfiedinNY
So far - so good!
It was easy and straight forward process of buying this insurance for my dog. Didn’t use it yet, since we are up to all vaccinations, but definitely will use it next time
Insurer: ASPCA
By: Alevtina Dagstanyan