223,014+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 223,014 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

223,014 total


Most selected providers in "June, 2026"

This chart shows the distribution of the most selected pet insurance providers in June, 2026.

Providers with highest rating

Embrace

19,949 reviews

4.9
Healthy Paws

11,325 reviews

4.9
Fetch

5,827 reviews

4.9
Trupanion

55,033 reviews

4.9
Pets Best

15,256 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified December 02, 2021

I wish all insurance was as easy as Lemonade

My wife and I have been thinking about getting pet insurance for our cats for a long time. We looked into it a few times and were turned off by all of the small print. We found out about Lemonade randomly and were immediately struck with the ease of use, clarity, customer-facing interface and friendliness of the employees. Thank God we haven't needed to file a serious claim yet, but for small doctors visits and vaccines, submitting the claim was a breeze and in both cases, we were paid the same day. This is a huge stress off of our backs. We no longer have to think twice before taking our cats to the vet. Thank you lemonade!

Insurer: Lemonade

By: Jonah

Useful
Verified December 02, 2021

Excellent

Lemonade has provided excellent claim handling with ease of reporting and promptness of being reimbursed.

Insurer: Lemonade

By: Pasquina

Useful
Verified December 02, 2021

Makes Paying for Vets Seamless

I will say that it was my error to exclude wellness from my puppy's policy. I wish I could upgrade my policy at whatever cost. The only other slightly annoying thing is the need to film a video describing your claim. Payment is very fast and the support team is incredible. I would overall recommend, and it has saved us a bunch of money with a new puppy.

Insurer: Lemonade

By: Christine

Useful
Verified December 02, 2021

Amazingly fast and reliable claim reimbursement. I was pleased and surprised. I also love the donation to charity ❤

Amazingly fast and reliable claim reimbursement. I was pleased and surprised. I also love the donation to charity ❤ I have peace of mind in knowing that my Pups covered.

Insurer: Lemonade

By: Psyche

Useful
Verified December 02, 2021

Awesome insurance

Lemonade saved me so much money ! I have two kittens, one hurt his tail several month ago and need to do a serious surgery, which cost ~1200usd, glad we bought the insurance for him and lemonade response so fast and give the money back after got all the documents, thanks so much lemonade! Definitely recommend lemonade to all the people have pets!

Insurer: Lemonade

By: Chen

Useful
December 02, 2021

Great Reimbursement Process and Speed, a couple pain points...

Soon after I got my dog 5 years ago, I decided to go looking for a health insurance company for her. Not wanting to get hit with big vet bills if something happens was an important thought for me. Back then there were less reviews, but based on what I found, I decided to go with Healthy Paws for the following reasons: - My dog was young and the wait period was only 7 days after initial vet exam - No pre-existing conditions that I would have needed to get covered (as far as I know they are hard if not impossible to get covered) - Comparing prices they were cheaper than others - I didn't need routine vet care coverage Over the last nearly 6 years my dog, unfortunately, needed medication and vet attention on numerous occasions and had multiple surgeries, not even talking about a full check up from an animal oncologist. The most recent surgery being a CBLO repair for her cruciate ligament in her back leg. After the initial claim, reimbursement claims are usually approved within 24 hours! I never had an issue with getting anything not covered that I expected to be covered. I get follow up emails from Healthy Paws as well asking how my dog is doing and if she is recovering well. This happened not only once but with every bigger claim I have filed. Now, why only 4 stars? Things to keep in mind: - The exam fees are not covered, only medication, treatments/surgeries, rehabilitation. If you have ever taken your dog to a specialty vet, the exam fee doubles or triples to what a regular vet charges. It would be great if specialty exams would be covered, at least for the amount above the regular vet exam fee. - Premiums are getting higher and higher. This is also not a surprise, but unfortunately, because of the above mentioned 'no coverage of pre-existing' for most all pet insurances, just switching to a cheaper provider after price comparison is not really an option. So what we would do with car or home insurance, we can't do with pet insurance. The selection of a pet health insurance seems to be for the life time of the pet because of this. In more than 50% of cases, when one knee needed a surgery because of the cruciate ligament, the other knee will give out too because of over use. Cancelling or switching insurance would mean that that injury would not be covered at all. Again even with rising premiums they keep them just low enough so it makes sense to keep the peace of mind. - Premiums are depending on your location! Now, I get if you move out of state or from rural to metro, but I moved a town over and my premium per month was $10 higher. Moved 5 mils east (and actually closer to a more metro area, but same population density as before) and my premium went down $15 a month again. I get this for a car insurance, but for a pet health insurance? Seems weird to me. Again, even though there are some pain points, I would chose Healthy Paws again as my dog's healthcare insurance for my next dog. The promptness in payment, in answering any and all questions and care of the employees are the factors that count for me.

Insurer: Healthy Paws

By: Britta Schoenborn

Verified December 02, 2021

Outstanding, friendly, smooth process

Outstanding, friendly, smooth process

Insurer: Lemonade

By: Hitesh

Useful
December 02, 2021

Excellent process

Excellent service and payment times. Claim was paid in less than 2 minutes. Claim was for wellness/booster shots.

Insurer: Lemonade

By: Michael

Useful
December 02, 2021

Awesome

Payments are easy and fast!

Insurer: Lemonade

By: Lynn

Useful
December 02, 2021

Amazing!!

Great customer service. Super fast!!!!!!

Insurer: Lemonade

By: Lisa

Useful

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