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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Trupanion is by far the best insurance…
Trupanion is by far the best insurance company I have ever dealt with, including my own medical and car insurance. They are alway so helpful and polite. They always follow through with payments. I highly recommend it.
Insurer: Trupanion
By: Adriana Avila
Will not pay claims
I have had pet insurance for over 22+ years for my rescue dogs. I got a new rescue dog and decided to try out this company since it had a high internet rating. I, very stupidly decided to change pet insurance companies to Pets Best Insurance. Do NOT waste your time or money on this company. They will not pay out claims even though it very plainly states what they will pay out on their Internet site. Once you sign up and submit a claim, then you get an email back stating that it will be "40 days" before expecting payment. My other pet insurance company paid within 3 days of submitting claims and was excellent on paying out. This company makes up all kinds of excuses as to why they won't pay. I had to personally go to my vet's office and get all the documentation to prove the diagnosis. They would not even pay out on their wellness benefits. DO NOT GO WITH Pet's Best Insurance Company!!!
Insurer: Pets Best
By: Susie
Horrible. Spend your money somewhere else, you might need therapy after you deal with Fetch by The Dodo.
30 Days and they keep coming back to ask me for more paperwork. Right now they are looking at Medical Records from 2020. Which as you can guess was during a Pandemic. Disappointed.
Insurer: Fetch
By: Chris
Pets Best is absolutely outstanding
Pets Best is absolutely outstanding. We have 2 Bernese Mountain dogs insured and couldn't be happier with their service. Claims processing is simple, easy and quick and policy terms and pricing clear. We've recommended them to several friends and will continue to do so.
Insurer: Pets Best
By: Grace
Awful company
I never take the time to write online reviews. This is my first. Absolute worst company and they should not be allowed to do business. They reject claims for no reason and raise premiums annually. Last year we got hit with a 30% bump. Also be aware if you move. My monthly rate doubled going from one state to another. DOUBLED. Infuriating.
Insurer: Pets Best
By: Mark
So far so good
So far so good. I have had other insurance that was good as well, but ManyPets pricing is better with more benefits. I also like the monthly payments rather than an annual lump sum. I haven’t made a claim yet, but will find out later my thoughts on that.
Insurer: ManyPets
By: Athena Campbell
KATY was terrific
Excellent service and knowledgeable representative.
Insurer: Trupanion
By: Margaret
Figo is the WORST
Figo is the WORST! I thought because they were partners with COSTCO, I'd get a great policy for my puppy. They absolutely suck. Thanks for the flimsy water bowl and the dog tag, but I paid for that free crap in unpaid claims. What do they even reimburse for? Nothing. Please save your money and go elsewhere. Can't even get anyone on the phone and their chat isn't even available within the hours they claim to be available! I wasted so much money with this awful scam of a company.
Insurer: Figo
By: Keet Leesi
GET IT IF YOU LOVE THEM AND ARE ABLE TO!
We have had our dogs insured since 2011. Thor has now crossed the Rainbow Bridge, but Brinio and Joey, who came after the first 2 and is believed to be Thorâs son, are blissfully still with us. Now that theyâre older, we truly appreciate having health insurance for them; it allows us to make health decisions for our little ones that best benefit them rather than being dependent on our bank account. The claims process turned out to be simple and seamless on-line. The only concern I have is that Iâve not received any reimbursement for claims filed 10 days ago; also, having signed on for direct deposit, I was sent checks for the last claims back in 2021.
Insurer: Trupanion
By: Carla