Excellent Coverage by Trupanion
I am so thankful to have Trupanion pet insurance for my multipoo, Jake, who has had some health issues starting from an early age. No matter the problem, they have relieved much of the financial burden resulting from Jake being treated by his vet. Any questions or concerns that I have had are always addressed and resolved quickly by the caring, courteous & knowledable staff.
- INSURER:
Trupanion
- VETERINARIAN:
Chapin Veterinary Hospital
- POSTED: 07/21/2023
- BY: Pat
- BREED: Malti-Poo
- AGE OF PET: 0 - 3
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Easy to use, fast processing times
I have had multiple unfortunate issues with my Standard Poodle regarding embedded fox tails. This required multiple surgeries and after surgical complications. It also eventually required a trip to a specialist for a CT Scan of the area. The dollar amount paid out by myself and the insurance company wasn't as high as some reviewers, but for me it is the ease of the process and quick processing time provided by Healthy Paws that I am very satisifed with.
The claims process consists of you selecting which dog the claim is for and uploading the invoice. I am very happy that Healthy Paws is always there for me and I will recommend them to everyone.
- INSURER:
Healthy Paws
- POSTED: 07/20/2023
- BY: Mark
- BREED: Poodle - Standard
- AGE OF PET: 4 - 6
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HEALTHY PAWS DECEIVING CONTRACT
healthy paws is not to be trusted
They accepted to insure our super healthy dog 2 years ago. They requested health docu,ments that we submitted and we have paid them ever since. We never filed a claim until today because our dog had a fox tail accident. Suddenly they don't know if our dog is healthy and they need more medical records that they never mentioned before, so basically they just take your money for years and then once you have a problem make it impossible to get a reinbursment. You will only find out how dishonest and deceiving this health insurance is when you file your first claim! Even if your dog is super healthy and it is 100% obvious the problem was just an accident.
Dont fall for this scam. I REGRET having this insurance!
- INSURER:
Healthy Paws
- POSTED: 07/20/2023
- BY: MARCELA
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: 4 - 6
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Processing time good, email communication different
I always appreciate that Trupanion can process claims expeditiously. The new system is not clearly explained to clients on the website, but it mostly seems to work. What was missing for this latest claim was the usual email I receive after a claim has been assigned a number. So I was surprised to see that on the cat's list when I logged in to check the status. All I had received was the initial email that the claim info had been received and then an email today that the claim has been processed. If there is something I should be doing to make our communications flow better, let me know.
- INSURER:
Trupanion
- POSTED: 07/20/2023
- BY: Patricia
- BREED: Maine Coon
- AGE OF PET: 7 - 10
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Sick pup
My recently adopted Australian Shepherd/lab mix had terrible vomiting, and required an ultrasound and ER visit. Looks like she came to me with a cat toy in her tummy.
I had signed up with MetLife dog insurance through the rescue group. Boy , was I glad I did!. MetLife was terrific. Easy to fill out the paperwork, just sent in the medical report snd the bill. I feel good about being able to take care of my Piper female without worrying about my bank account. Thank you, MetLife.
- INSURER:
MetLife
- POSTED: 07/20/2023
- BY: Patti
- BREED: Australian Shepherd
- AGE OF PET: 4 - 6
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Best of the best
Trupanion is tru to the pet and parent.
They are a company that really does care .
Life changing.
Customer service is amazing
Everything about this company is amazing
I've had now for 12 years and have 3 cats . Without them I would not have all today.
They stay by your side from start to finish.
Truly the Best
Thsnk you all
- INSURER:
Trupanion
- VETERINARIAN:
Vca specialty
- POSTED: 07/19/2023
- BY: Virginia
- BREED: Maine Coon
- AGE OF PET: 7 - 10
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Don't sign up for this company bad service
Don't sign up for this company they are scamm you'll pay for the insurance and they will never send you a check for when you use it I spent 1600 on my dog and 800 on my cat has been 4 months and no checks I'm tire to call them everytime they keep asking for addition information and on tome they lost everything I had sent as ked me to send again .
I lost how many time I called them and never get the problem fixed but they keep charging me every month .
I'm not satisfied at all
- INSURER:
Healthy Paws
- POSTED: 07/19/2023
- BY: Nilton
- BREED: Puggle
- AGE OF PET: 7 - 10
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Pet Parents Cannot Afford to Not Have Pet Insurance
Never in a million years did I think I would have a Vet bill this high, but it did. Leo, my 13 year old cat had three severe complications all within a two week time period. I considered letting him go, but the Vet told me had a good prognosis and I had Trupanion Pet Insurance on top of that so we proceeded. One thing led to the other and when it was all done I ran up three credit cards and maxed out one of them to pay Leo's bill. I'm happy to announce that Leo is doing great as if the whole incident never even happened. I'm even more thrilled that as promised Trupanion paid paid almot 90% of the bill minus a couple of very small exclusions. To anyone considering pet insurance, it is my opinion that you can't afford to not have it. I wouldn't have a Leo right now had it not been for Trupanion. The monthly plan pales in comparison to what a major vet bill can run. It is so worth it and I am so grateful for Trupanion.
- INSURER:
Trupanion
- VETERINARIAN:
Veterinary Emergency Group
- POSTED: 07/19/2023
- BY: Joelle
- BREED: American Long Hair
- AGE OF PET: Over 11 years
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I can't believe I am giving an Insurance Company 5 Stars!
You purchase insurance for the unexpected. The times you can’t predict & the unfathomable expenses that come with them. Whether you go to a breeder or a shelter to find your spirit animal, you know that on average what you’re adopting will pass before you. The breed will come with sickness, accidents, routine care, & more. If you’re an animal lover like me you understood this before you signed on to be a caregiver of a such a beautiful spirit, one of God’s creatures. I paid for insurance for my baby for close to 8 years. She had the top of the line package with $30K maximum life, 10% co-pay, & annual coverage of $435 for dental & routine cosmetic care. This cost $135 month. Those who understand how insurance works know the beginning pays for the end, & that’s when you need it most. It’s also the most humane way to share existence with your animal, no different than yourself. Would you ditch your healthcare for a gun to the head because you got hurt? Why should the one you love be any different? Obviously there are exceptions to this, I understand that, but one of the nicest things my mother, another animal lover like me, said in the end was, “you did everything you could do, & that’s more than the majority of pet owners out there.” Crying on the phone that sentiment brought me peace. In under four months I watched $20K vanish from my account & I don’t regret a penny of it. The folks at @embracepetins were the most empathetic team I could have imagined. Yes, I’m talking about an insurance company. They pre-authorized $9K in 45 minutes in the ER for an MRI. Humans can’t do that! To me, my baby should have the same level of care as I do. Before you say economics, I kept her coverage active through multiple tours of unemployment income. That’s not easy. I cut meals, stoped driving, & more just to make sure she was safe. Right now I feel guilty looking at another animal breed online. If I went to a shelter I’d take all of the cats. I’ll own again one day, & Embrace earned a customer for life. After I pass too, because my will is going to require insurance for the animal if they want my shit. You may not agree with these beliefs, that’s ok, we are not dating. ✝️🇺🇸😿
- INSURER:
Embrace
- VETERINARIAN:
Renee Lewis of Pet Health Hospital
- POSTED: 07/19/2023
- BY: Chris
- BREED: Tabby
- AGE OF PET: Over 11 years
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Great Pet Insurance!
Healthy Paws is great! We have used them for both of our dogs since they were puppies. They have saved us SO much money for smaller medical issues over the years. Recently, our dog had to have ACL surgery which cost $6000- Healthy Paws covered almost all of it. They also refunded us via direct deposit in 2 days. I am very pregnant, so this was very helpful to get the surgery paid off quickly. Their website is quick and easy to use. They even checked on my dog after the surgery. Would highly suggest!
- INSURER:
Healthy Paws
- POSTED: 07/19/2023
- BY: Kayla
- BREED: Soft Coated Wheaten Terrier
- AGE OF PET: 0 - 3
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1 comments
POSTED: | BY: Healthy Paws Customer Service
Marcela, As per the policy we do require full medical records for all enrolled pets in order to process claims. Once full records are received (typically we ask for them when you file your first few claims) we will keep them on file for future claims processing and you will never have to submit full records again. In the future, if we do need clarification for a specific claim, we may simply request the date of service exam notes for that visit. We appreciate your efforts in providing those records. Your recent claim was covered in its entirety with the exception of the exam fee, which are excluded by your plan. Covered items were applied towards your chosen deductible. As with any plan that has an annual deductible, that must be satisfied before any reimbursements can occur. The Healthy Paws Team