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I signed up with Trupanion while my cat was still decently young and healthy, and I am so glad I did! As he's gotten older, he's started to have problems with his kidneys, requiring more and more medication, and now, regular subcutaneous fluids. Trupanion has been covering a huge chunk of the costs for what he needs, making it so much more affordable to take care of him. His base expenses are currently ~293.01/month CAD, but without Trupanion, that would be ~488.03/month. Trupanion has also covered huge portions of emergency vet visit costs, most recently, $413.44 towards a $679.38 visit. Without Trupanion, caring for my cat would have been prohibitively expensive. I appreciate that they essentially allow me to buy more time with my sweet little old man. I am recommending them to everyone I know, I seriously can't recommend them strongly enough. Every veterinary clinic I've been to holds them in the highest regard as well. If you're a person with a pet, sign up with them immediately!!

Very quick on claims. Very friendly customer service team.

I was hesitant in getting pet insurance, but I'm so glad I did and even more ecstatic to learn how easy it was to file a claim with Metlife. The staff is very professional, helpful and the entire process was very quick. Glad I went with Metlife!

Our two rescue dogs have had a variety of issues the past year. Chewing into drug containers, rupturing leg joints. and dealing with a bad allergy season. Healthy Paws has been amazing. Always available to guide us with answers and explain coverages. And they truly care about the animals they are insuring. The entire group is professional and the coverage is excellent. They don't nickel and dime every claim. This is the way insurance should be!! Thank you Healthy Paws!

Claims were easy to submit, monitor and I was happy with my reimbursement. Thrilled to be working with Healthy Paws.

Fast process, and great communication

For our walk-on cat who rescued us, Rascally Romeo the Rocket (abandoned by unkind people who shall reap what they sow), MetLife is the best pet insurance that we could find. We made a study of pet insurance plans; and in an hour or less, the clear choice was MetLife Pet Insurance.

Healthy Paws provides exceptional pet insurance. The Healthy Paws coverage is an extremely good value. The best part about Healthy Paws is that they actually cover your pet's medical expenses and don't try to figure out ways to not pay (which was the case with a previous pet insurance company we used). You get true piece of mind with Healthy Paws at a very fair price. Plus the Customer Service representatives are all friendly and knowledgeable.

First of all, their turn around time for completing claims is awful. Over a month. I had a multi pet plan. The claim for one of my dogs who I had to put to sleep, was denied, first because they said my vet didn't sent records. How about you call me first so I make sure records are send instead of closing the claim a MONTH after I submitted it. Then it was denied after I reopened it because they said he had a preexisting condition. I had to put him to sleep because he had liver cancer but that had not been diagnosed previously. They said well he had a history of elevated liver enzymes. The lack of compassion was astounding to me. I asked if I could speak to a supervisor and the person refused, stating that the decision would change. Then my other pets plan more than doubled in price because they said the cost of everything was going up so they needed to charge everyone more. They changed my reimbursement rate without asking me. I called to double check the new price, was told incorrect information. I called again to double check and that person would go silent multiple times making me think the call was dropped, then put me hold for over 5minutes only to return with more incorrect information. I told her I wanted to cancel the plan. I told her about my bad experience with my other pets plan, she said 'it says here it was denied because of lack of vet records'. I said well you're wrong again and the fact that I have to reiterate what you should have on record about records having been sent after and then it still being declined is crazy to me. Canceled.

Our sweet girl Lily was diagnosed with a large liver mass. Fortunately it appeared to be able to be fully removed by a liver lobectomy. The cost estimate was $8000-$10,000. Without Trupanion we would have had to make the very difficult decision to not have it removed but because we did have Trupanion she had her surgery. Dr Reist and the team at Blue Pearl in Renton were wonderful taking care of Lily and the preauthorization and payment was so easy. Thanks to the Blue Pearl Team and Trupanion Lily is recovering wonderfully at home and I get to spoil her for hopefully many years more.