209,697+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 209,697 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

209,697 total


Most selected providers in "March, 2026"

This chart shows the distribution of the most selected pet insurance providers in March, 2026.

Providers with highest rating

Embrace

19,735 reviews

4.9
Healthy Paws

11,016 reviews

4.9
Fetch

5,292 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

8,866 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

December 03, 2025

still processing my claim after 3 months and now policy is no longer active

It's been more than 3 months since my dog passed away and I made the claim. The claim status remained as "processing" and now, I can't even log onto the portal because i don't have an active policy anymore. How am i supposed to get my money? Am I getting scammed?

Insurer: Pets Plus Us

By: Katie

Useful
Verified December 03, 2025

Great and quick

Great and quick

Insurer: MetLife

By: Uriel Garanzuay

Verified December 03, 2025

This was a smooth and FABULOUS process

This was a smooth and FABULOUS process. I am so thankful that my vet suggested insurance for my pet.

Insurer: Pumpkin

By: Noralyn Giles

Verified December 03, 2025

Delaney was Awesome she helped me with…

Delaney was Awesome she helped me with my issue and was very knowledgeable. Explained how to process my claims. It’s so nice to hear a pleasant person.

Insurer: Prudent Pet

By: Lynn Simmet

Verified December 03, 2025

Franklin

Reaching Franklin was the best part. Calm, informative and very patient. Made the return process easy and efficient

Insurer: Nationwide

By: Martha Neil

Verified December 03, 2025

It was easy to navigate

It was easy to navigate

Insurer: MetLife

By: Andrea Rivera

Verified December 03, 2025

Seamless and Simple

Seamless and simple. Clear and detailed information to make an informed decision.

Insurer: MetLife

By: Karen

Verified December 03, 2025

TPLO surgery submission was successful

It takes time to gather all the paper work from birth or adoption to present situation requiring claims being filed. Having patience, it takes time to gather birth or adoption papers to present day. They process these quickly as well as sending communication. I spoke to 3 different representatives on the phone and each was was amazing. We highly recommend Healthy Paws. An update: We have completely filed all our surgical claims and everyone is wonderful helping us. We're working on her rehab claims right now, and sending claims as we pay her bill. The turn around is quick and efficient.

Insurer: Healthy Paws

By: Mrs. & Mrs. Kleinschmidt

Verified December 03, 2025

She was very patient

She was very patient, very kind,and very professional

Insurer: Prudent Pet

By: lupita kendrick

Verified December 03, 2025

Always received a quick response and…

Always received a quick response and was given a refund as soon as I submitted my claim.

Insurer: Pumpkin

By: Cary

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