223,071+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,071 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great insurance, worth the money
I have had to submit a fair few claims so far in my puppies short life, and lemonade has always been prompt and efficient. They also clearly explain what they do and don’t cover, so I never have unreasonable expectations. Everything is fast and easy.
Insurer: Lemonade
By: Sam
Pets Best paid my claim quickly
Pets Best paid my claim quickly and out of a $297.00 Vet bill, it paid $220. I'm a happy customer and my cat is a healthy, happy kitty.
Insurer: Pets Best
By: CRW
Very simple system and easy to get…
Very simple system and easy to get insured with many coverage options. Honestly I've had bad experiences with other companies making me wait hours on hold just to not figure something out. Your system being mainly online based is the best thing I've ever come across!
Insurer: Sonnet
By: GW
Peace of Mind - Excellent clam response.
Our 2 year old Husky Mix probably ingested a toxic mushroom and became deathly ill. She barely survived the ordeal and was in emergency intensive care for 5 days. Having PetsBest insurance provided great peace of mind that all the expense would be covered as we dealt with the illness and could focus on getting our dog the care she needed to get better. In the end she made a full recovery. PetsBest paid out the claim very quickly and the process was extremely easy to submit the paperwork. I would heartily recommend PetsBest Insurance for your pet!
Insurer: Pets Best
By: Craig
My pup Zoey and I love Spot!
My pup Zoey and I love Spot!! I got a plan a few months ago with 80% reimbursement and both claims I have submitted since have been easy and fast. I'm getting a kitten in January and will definitely will be getting him a policy as well. Definitely recommend!
Insurer: Spot
By: Jack Lenahan
Very pleased with doing everything on…
Very pleased with doing everything on line and the price was manageable, with being able to do monthly payments. Very pleased so far.
Insurer: Sonnet
By: William Harrison
Cancellation without notice or contact
I was initially very impressed with Sonnet, especially in terms of the ease of set up and seemingly great customer service around switching provinces. However, when I neglected to change my drivers license number, my policy was cancelled. When I contacted them with the new drivers license information to rectify this, I was assured it would be fixed. I was not notified when my policy was not reinstated for whatever reason, and have been fighting with customer service since*, repeatedly being told that they are prioritizing this system issue. Since finding out my policy was cancelled, I have gotten insurance elsewhere, and most recently when contacting Sonnet, was only told "Sorry for the inconvenience." *including contacting both the chat and email listed in Sonnet’s comment below
Insurer: Sonnet
By: B.
The amount of time that it takes to...
The amount of time that it takes to get someone on the phone (coverage change in my case) is ridiculous. Not having the ability to make changes online or through an app is ridiculous in 2021. ASPCA needs to step up on customer service and online technology
Insurer: ASPCA
By: Edgar QUINTANA