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Easy to Enroll - Too many Emails sent
Enrollment was easy. Chat option was great as I assessed options. Website answered a lot of my questions. You send WAY TOO MANY emails though.
Insurer: Trupanion Canada
By: Catherine
Happy so far although I havenât used it yet
Happy so far although I havenât used it yet
Insurer: Trupanion Canada
By: Marlys
claim for splenectomy
Claim took 3 weeks and then needed to appeal the deductible amount. I did get responses every time I emailed or called, which was good.
Insurer: Trupanion
By: Karen
Quick and easy!
Easy and efficient! Great job Trupanion!
Insurer: Trupanion
By: Jillann
Easy to sign upâ¦.but the true rating sho
Enrollment was easy, but itâs when and or if I need to use the insurance that will be the true test.
Insurer: Trupanion
By: Karen
claim for splenectomy
Claim took 3 weeks and then needed to appeal the deductible amount. I did get responses every time I emailed or called, which was good.
Insurer: Trupanion
By: Karen
Terrible
Terrible, terrible, I sent 4 emails, no response, I tried calling 5 times and was on hold at least one hour each time. The last time I called I just set the phone down and waited while I ate and did some chores. Finally someone answered, I couldn't get the word "CANCEL" out of my mouth quick enough, sure glad my dog didn't need anything.
Insurer: Embrace
By: Fred Payne
Raising premiums
Didn’t have to make a claim fortunately, but I don’t like the fact that fixed term life insurance is not really fixed. They keep raising premium every year even without making any claims
Insurer: Healthy Paws
By: Anton Kuchar