154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,226 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,336 reviews

4.9
Healthy Paws

10,802 reviews

4.9
Fetch

27,500 reviews

4.9
Pets Best

14,169 reviews

4.9
Trupanion

63,015 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified June 27, 2022

Always helpful and responsive

Always helpful and responsive

Insurer: Trupanion Canada

By: Denise

Useful
Verified June 27, 2022

Great service!

Great service! Friendly , fast and accurate!

Insurer: Trupanion Canada

By: Maxime

Useful
Verified June 27, 2022

I've been a customer of Trupanion for a few months now and never received any communications or emails from them despite the customer service rep telling me I would.

I've been a customer of Trupanion for a few months now, and never received any communications or emails from them, despite the customer service rep telling me I would. When I called and spoke with Tyler, he figured out the issue right away (my email address was misspelled) and corrected it immediately. He was very kind, helpful and efficient. Thanks Tyler!

Insurer: Trupanion Canada

By: Whitney

Useful
Verified June 27, 2022

What are you waiting for? Get Trupanion!

The best and friendliest customer service experience was always provided. Claims were processed quickly and accurately every single time. I have recommended trupanion to several pet owning friends and will continue to do so.

Insurer: Trupanion Canada

By: Drew

Useful
Verified June 27, 2022

Agent was extremely knowledgeable and made things easy to understand. Her name is Sylvia.

Agent was extremely knowledgeable and made things easy to understand. Her name is Sylvia.

Insurer: Trupanion

By: Michelle

Useful
Verified June 27, 2022

Aubrey was very patient and willing to explain/answer every question I had regarding my tripod’s insurance coverage.

Aubrey was very patient and willing to explain/answer every question I had regarding my tripod’s insurance coverage. I am extremely appreciative. As someone who has worked in the vet field for years, I’ve witnessed Trupanion save many lives.

Insurer: Trupanion

By: Sierra

Useful
Verified June 27, 2022

Because it took you nearly 4 years to contact me regarding an incorrect email address

Because it took you nearly 4 years to contact me regarding an incorrect email address

Insurer: Trupanion

By: Jamie

Useful
Verified June 27, 2022

Because the value of direct bill is huge for me and because EVERY rep I've spoken to has been amazing!

Because the value of direct bill is huge for me and because EVERY rep I've spoken to has been amazing!!!! Best customer service.

Insurer: Trupanion

By: Wayne

Useful
Verified June 26, 2022

Excellent company to have your fur baby

Excellent company to have your fur baby covered always gave us prompt response

Insurer: Fetch Canada

By: Rahul

Useful
June 26, 2022

Excellent company to have your fur baby…

Excellent company to have your fur baby covered always gave us prompt response

Insurer: Fetch Canada

By: Rahul Rajender Syal

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