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Defunct processing system and no human interaction
They ask for more information regarding claim and reference a claim number, but there is no way to cross reference what you have sent in with what they need more information on. You then either ask more questions through app, website, or email and you get a lengthy ping-pong or useless emails and do not get reimbursed. I have complained about this broken down system to no avail for several years!
Insurer: Embrace
By: not availabe
Have not used it yet but signing up was…
Have not used it yet but signing up was easy
Insurer: ManyPets
By: James rowley
Our gift from heaven
For 13 years we have been blessed with a canine that is as dear to us as another one of our children ❤️. Trupanion aided in giving us a peace of mind that no matter what our Pwpper faced in his journey that we have a fair chance of overcoming that hurdle. Schnoodles are known for dental issues. Thankfully Trupanion bovers this need at a critical time that we needed help to take care of our dog. Thank you. Best, The Purich Family
Insurer: Trupanion Canada
By: John
Great insurance for our dog
When we adopted our dog Gabby five and a half years ago, our Vet strongly recommended getting this insurance and We are very glad he did. The policy we have is very cost effective and does not cover basic services such as office visits etc but did cover x-rays for her hip dysplasia, anti inflammatory meds, cruciate ligament surgery and rehab therapy to improve her hip function. We are very pleased with this policy and thier customer service. Claims are processed quickly.
Insurer: Trupanion
By: Joe Rossi
The Best Insurance.
Trupanion is the best insurance I have ever purchased. I always get paid within a day or two. I always recommend it to all my friends and family.
Insurer: Trupanion
By: Dianne
You all are awesome!
You all are absolutely amazing. There is never any hassle as you do exactly what you say youâre going to do (based on my policy) and you do it in a very timely manner. I have been recommending you to all my family and friends. Thank you so much!
Insurer: Trupanion
By: Spencer
Grateful Pet Parent
This was one of the best customer experiences I have ever had. Your team was compassionate about the loss of our dear cat, Nugget, and promptly reimbursed all of our claims, paying close to 90 percent for all of his care and end of life transition. We could not be more grateful for your help and support through this difficult time of loss for us. Thank you, Trupanion Team!
Insurer: Trupanion
By: Karen
Trupanion is a great organization never an issue and employees are way more then helpful
Trupanion is a great organization never an issue and employees are way more then helpful
Insurer: Trupanion
By: Carol
The Best Insurance.
Trupanion is the best insurance I have ever purchased. I always get paid within a day or two. I always recommend it to all my friends and family.
Insurer: Trupanion
By: Dianne
You all are awesome!
You all are absolutely amazing. There is never any hassle as you do exactly what you say youâre going to do (based on my policy) and you do it in a very timely manner. I have been recommending you to all my family and friends. Thank you so much!
Insurer: Trupanion
By: Spencer