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Great service!
Great service! Friendly , fast and accurate!
Insurer: Trupanion Canada
By: Maxime
I've been a customer of Trupanion for a few months now and never received any communications or emails from them despite the customer service rep telling me I would.
I've been a customer of Trupanion for a few months now, and never received any communications or emails from them, despite the customer service rep telling me I would. When I called and spoke with Tyler, he figured out the issue right away (my email address was misspelled) and corrected it immediately. He was very kind, helpful and efficient. Thanks Tyler!
Insurer: Trupanion Canada
By: Whitney
What are you waiting for? Get Trupanion!
The best and friendliest customer service experience was always provided. Claims were processed quickly and accurately every single time. I have recommended trupanion to several pet owning friends and will continue to do so.
Insurer: Trupanion Canada
By: Drew
Agent was extremely knowledgeable and made things easy to understand. Her name is Sylvia.
Agent was extremely knowledgeable and made things easy to understand. Her name is Sylvia.
Insurer: Trupanion
By: Michelle
Aubrey was very patient and willing to explain/answer every question I had regarding my tripodâs insurance coverage.
Aubrey was very patient and willing to explain/answer every question I had regarding my tripodâs insurance coverage. I am extremely appreciative. As someone who has worked in the vet field for years, Iâve witnessed Trupanion save many lives.
Insurer: Trupanion
By: Sierra
Because it took you nearly 4 years to contact me regarding an incorrect email address
Because it took you nearly 4 years to contact me regarding an incorrect email address
Insurer: Trupanion
By: Jamie
Because the value of direct bill is huge for me and because EVERY rep I've spoken to has been amazing!
Because the value of direct bill is huge for me and because EVERY rep I've spoken to has been amazing!!!! Best customer service.
Insurer: Trupanion
By: Wayne
Because they handle the claims quickly.
Because they handle the claims quickly.
Insurer: Trupanion
By: Deborah
Agent was extremely knowledgeable and made things easy to understand. Her name is Sylvia.
Agent was extremely knowledgeable and made things easy to understand. Her name is Sylvia.
Insurer: Trupanion
By: Michelle
Disappointed in the coverage of my of my pet not being covered by your company while you constantly raise the premium YEARLY.
Disappointed in the coverage of my of my pet not being covered by your company , while you constantly raise the premium YEARLY.. feels like a ripoff to me
Insurer: Trupanion
By: Greg