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236,046 total


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Trupanion

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Verified June 28, 2022

First experience unsatisfactory.

I will need more information about my policy to determine whether I will be cancelling it in the near future. A Recovery and Complementary Care Rider wasn't discussed when I signed up and I will reach out to find out what it is. My Bayview claim of June 20th was denied because approximately four days after we adopted Oliver from the shelter (he was anxious when we got him) and he had spent those first four days living behind an entertainment unit only a few inches wide, he presented the symptoms described by the Ottawa Veterinary Hospital. There was no cause determined and my strong opinion is that is reasonable to assume these symptoms were stress-related. He is an anxious cat. I don't consider vomiting, lethargic behaviour, diarrhea and frequent urination (Oliver drank a lot when he finally came out from behind the entertainment unit and was exhausted from the stress of the move) conditions, rather they are symptoms and in his case I would say they are stress-related. We had extensive testing done to rule out medical problems so if anything that should have given Oliver a clean health record.

Insurer: Trupanion Canada

By: Andrea

Useful
Verified June 28, 2022

It's really convenient.

It's really convenient.

Insurer: Trupanion Canada

By: Mikhaila

Useful
Verified June 28, 2022

My personal experience.

My personal experience. I have recommended Trupanion to friends and other people. ??When I called and had any questions everyone was helpful, kind and compassionate.

Insurer: Trupanion Canada

By: Jirina

Useful
Verified June 28, 2022

Happy puppy happy customer

Outstanding coverage and customer service. I have been a very happy client for almost 11 years.

Insurer: Trupanion Canada

By: Janet

Useful
Verified June 28, 2022

You guys were such a great help!

You guys were such a great help!! So thankful!

Insurer: Trupanion Canada

By: Desiree

Useful
Verified June 28, 2022

Definitely would recommend Trupanion.

Always a good experience

Insurer: Trupanion

By: Julio

Useful
Verified June 28, 2022

Easy

Because it was easy

Insurer: Trupanion

By: Andrew

Useful
Verified June 28, 2022

Because the representatives are helpful kind and patient!

Because the representatives are helpful , kind and patient!

Insurer: Trupanion

By: Paula

Useful
Verified June 28, 2022

Fue baby insurance yay

Because, you guys didn’t make it the question difficult and it didn’t take long for my fur baby to get covered.

Insurer: Trupanion

By: Liz

Useful
Verified June 28, 2022

Definitely would recommend Trupanion.

Always a good experience

Insurer: Trupanion

By: Julio

Useful

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