216,093+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 216,093 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

216,093 total


Most selected providers in "March, 2026"

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Verified August 31, 2021

So far one of the best insurance…

So far one of the best insurance companies I had but the only issue is that my premium went up after year with u on Minor traffic Conviction

Insurer: Sonnet

By: Devane

Verified August 31, 2021

Need to offer motorcycle insurance

Need to offer motorcycle insurance

Insurer: Sonnet

By: Errol

Verified August 31, 2021

Sonnet definitely offers the lowest…

Sonnet definitely offers the lowest rates. Confusing when trying to add extras ( home/ pet insurance) don't understand why they would charge for multiple different dates and not make the consistency of ensuring insurance was coming out all on the same date. Calculate the difference between. Only real complaint for someone that has multiple different coverages. Other than that. Fast, easy to set up.

Insurer: Sonnet

By: Whitney

Verified August 31, 2021

Love the app - easy to work with - making a claim though, is a nightmare

I love being able to update my information in the app. I bought a new car about a month ago, and I had my insurance documents changed over and had my old car deleted from my policy and had new paperwork to give to the bank, all in less than a minute. Absolutely phenomenal! Although I couldn’t r why my premium jumped even though it’s a small amount, nothing about the experience made me think twice. That being said, about two weeks later, I was rear-ended at a very low speed by another vehicle at a red light. I called the claims number to let them know that this occurred and provided them with all. In case I need to take my car in to get anything taken care of and get an estimate. It has been almost four weeks, and I have yet to hear back from an adjuster or anyone at Sonnet. Even though I was not at fault without that information or at least an estimate, I cannot file a police report if necessary. Although scratches appear superficial, the purpose of this was to make sure that my insurance was informed and that they could then direct how payment will be applied to fixing my vehicle if necessary as I was rear-ended at a complete stop at a red light. I welcome anyone to contact me and explain why it has taken so long to get even a call from an adjuster. My biggest concern is that, God forbid, this has been a severe accident where someone had been injured, or my car has been totalled or severely damaged; I would be waiting to this day to hear back from someone. In the meantime, what would I have done?

Insurer: Sonnet

By: Abey

Verified August 31, 2021

Great Online Experience, But Lack of Policy Innovation

Sonnet has an excellent online insurance experience. Compared to traditional brokers, Sonnet is easier, faster and simpler to buy and use. However, I have found them to be behind other insurance providers when it comes to their products and policies. For example, Sonnet doesn't offer a tracking device in their auto insurance to enable customers to pay based on their driving patterns. Nor have they offered discounts or policy relief for customers who have reduced their commutes to near zero during the pandemic. In my case, I have two cars, both insured with Sonnet. One vehicle has been barely used (under 2000 kms.) during the entire epidemic, yet the only way to really reduce my costs is to virtually remove all insurance (except for fire and theft). Their website says you can take such measures as raising your deductible, but this is nothing more than reduced coverage for reduced premiums, which is nothing new, nor is it helpful during these unusual circumstances - especially when other insurance companies have offered rate relief for people not using their vehicles. I should point out that we have both cars and our home insurance bundled with Sonnet, and have had no claims of any kind for well over 25 years. The net result is that Sonnet is not cheaper, nor necessarily even competitive on rates. The lesson for policy holders is, you need to shop around.

Insurer: Sonnet

By: Stuart

August 31, 2021

First claim

This was my first claim and the process was very simple and quick.

Insurer: Pets Best

By: Sandra

Useful
Verified August 31, 2021

Still waiting on a claim to close…

We have been clients of Sonnet for many years. The client service on the general insurance side has been great, but not impressed with the claims side. Still waiting for our home claim to be finalized from June 2020.

Insurer: Sonnet

By: SP

August 31, 2021

I would like to say thank you so much…

I would like to say thank you so much for my insurance sonnet and thank you so much for understanding my situation on my being let to pay the monthly fee. I'm honestly never had like sonnet insurance on my car insurance history a fulfill helped and understanding the customers on difficulty situations. Keep it up great customer service, a great insurance make happiness on confidence on my safe driven 100%.

Insurer: Sonnet

By: Souleiman A.Mohamed

Verified August 31, 2021

Cost

I changed to sonnet because of the lower cost than my old insurer Now I see it has gone up considerably since I signed on

Insurer: Sonnet

By: Paul

Verified August 31, 2021

High rates for low km.

My house insurance rate is really good but despite having a clean driving record, Sonnet does not offer good rates for drivers with low kilometers. Sonnet currently charges me about 25¢ per km. for car insurance.

Insurer: Sonnet

By: Paul

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