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Hannah was super-helpful patiently explaining exactly how the pre-approval process works.
Hannah was super-helpful, patiently explaining exactly how the pre-approval process works. And then she followed up very promptly by email. Also, I submitted the estimate from the vet and the pre-approval form Hannah had emailed to me. I got a reply in less than 24 hours, breaking down exactly what would be covered and whether a deductible would apply. Trupanionâs speedy turnaround time meant my cat got his medical treatment with no delays.
Insurer: Trupanion Canada
By: Margaret
Bergie
I will refer a freind
Insurer: Trupanion Canada
By: Alex
Get trupanion, you won't be sorry
Premiums are high, but you pay every cent you promise to, no hassles. Plus, direct pay to vet is very very nice.
Insurer: Trupanion Canada
By: Carolyn
So easy to use and no hassles over claims
So easy to use and no hassles over claims
Insurer: Trupanion Canada
By: Carolyn
Super fast service!
Super fast service! Thanks for being there when I needed extra special care for my girl. :)
Insurer: Trupanion Canada
By: Rachel
They truly care about their customers.
They truly care about their customers. Things are taken care of quickly as well setting my mind at ease and allowing me to focus on my injured boy.
Insurer: Trupanion Canada
By: Tanya
Usually very happy.
Usually very happy. But it took over a month to get my $$. And I had to check in twice. You do realize the credit card companies charge interest after 21 days. Should be quicker
Insurer: Trupanion Canada
By: Dawn
Very easy to chat with and easily helped me with my problem.
Very easy to chat with and easily helped me with my problem.
Insurer: Trupanion Canada
By: Jennifer
Great customer service.
When I called I talked to a very friendly, helpful trupanion associate who took her time to answer all my questions.
Insurer: Trupanion Canada
By: Karen